Unfortunately due to availability at my regular hotel, I was forced to stay here. (I now know why this is not my first choice) The reception was not great, the room was ok, the TV remote did not work, the air conditioner did not work, dinner was dismal, and no power, and making payment became an issue to make matters worse, I was then informed that I needed to have decided my meal choice before arrival so that reception could have added my meal to my room account. Due to them not having power they refused to add my "non-pre-chosen meal" to my room account and kicked up a massive fuss as their payment devices were not working due to their lack of power. Without power they cannot accept payment... as if that was my fault.... Unfriendly and unwelcoming and all in all, for a four-star hotel... not great at at all. Not hurrying back anytime soon!