When we arrived we were told our room was no longer available due to a 'maintenance issue' so had to book somewhere else at the last minute. The lady that we spoke to was nice and did say they had tried to contact us during the day about the situation. However, checking the message we found in Expedia, it was only sent an hour before we arrived late afternoon. Not helpful when you are driving long distance. Might be a one off but, obviously, have to score the hotel low in this instance.

Absolutely amazing staff, went above and beyond. When my car wouldn’t start they purchased jump leads to get me started, and ensured I got back on the road asap. Shelley bent over backwards and couldn’t be more helpful. I would highly recommend staying at The Waterford. Top marks, 10 of of 10.

Very helpful staff ,easy to find . Parking onsite. Great location and wonderful freshly cooked breakfast

Lovely location, friendly staff, exellent breakfast. Downsides were the bed was very hard and didnt know that hotel had been booked for a party so it was very loud and difficult to get to sleep.

All staff were very friendly and evening meal very good as was breakfast, good night sleep

Great. Clean, comfy room. Great staff. Food was great. Couldn’t fault them

Visited before and same positive experience, staff are friendly and helpful. Room is clean and spacious with hot water from shower and great views over harbour and sea. Food in bar and breakfast was delicious. Overall no complaints!

Room spotless, comfy bed with lovely crisp linen. Breakfast delicious.

Comfortable room with sea views. Friendly staff and great food with extensive menu

Staff were very helpful and attentive, the food was great value for money, breakfast, lovely and a nice choice. The room was perfectly adequate for a 2 night stay, had everything we needed, comfy bed and quiet. (Shower rail was bit wobbly!) We would definitely stay here again 😊

Nice room lovely staff and nice food my only complaint is breakfast starts at 8,30 so if you’re not on holiday it’s to late if you have to go to work.

Lugnt och trevligt

Clean and fresh room with sea view. Plenty of space for adults and 3 kids and 2 dogs! Although I have a dog I could smell that the room allows dogs, maybe needs airing or room spray more often. Nice new bathroom suite but height not adjustable abd I'm short! Lovely food and brought to room because late in the evening for my youngest. Staff were helpful and friendly at every turn. Back door for evening use but able to use to unload our car. Quite narrow so a larger access would be good but really it was very helpful. I would definitely go again and it was affordable through the App.

Everything spot on as usual. Stayed many times staff great food lovely so clean. Definitely be going back soon. So peaceful.

Just a quick one night stay. A lovely room, great food served at dinner and a very good breakfast too. The staff were excellent, couldn’t have done more to make us feel welcome. We will definitely stay again to see more of this beautiful coastline. Thank you

very good friendly hotel / restraunt food and staff are great 2nd visit will be back

A pleasant pub by the shore. Very welcoming with good food and comfortable room.

Food & staff excellent Lovely place to stay good location

Hotel in an excellent location for coastal and woodland walking with a regular bus service to other holiday locations nearby. Friendly staff provided a great service in the bar and restaurant which had a varied menu. We intend returning to this location.

I couldn’t stay at the hotel and left to go to another property. Filthy, damp, broken bed, holes on the walls. I have asked for a refund and documented all the issues. Yet to get any answer via Hotels.com as yet. AWFUL