Love this charming hotel and the room was lovely with views and windows that open. Super location! Nice to have fridge on property to use as non in the room. It's been said, but the first few steps in are tricky so be careful. I had to leave for a family emergency and hotel was not willing to provide even a minor credit for the unused night even though I reported it a day before. I believe they had time to rebook the room. That wasn't too nice but overall a sweet spot.

The entrance stairs were shallow, steep and dicey for older folks, but after that initial challenge, the suite was large and well appointed, the bed was comfortable, and we were provided great service.

The location of this hotel is fantastic. Short walk to most of the historical sites and surrounded by lovely Old Quebec streets to explore and many small restaurants. The high ceiling room is filled with antiques and very quiet with the multiple window coverings (two windows, wooden shutters, and heavy velvet curtains).

The Hotel Marie-Rollett met all of our expectations. It was quaint, unique, clean, quiet and located in the heart of the old city, walkable to restaurants, shopping, historical sites and more. The staff were very helpful and friendly. Underground parking is about half a block away, there are 15 minute parking spots in front of the hotel where you can unload your luggage before parking. The staff was very helpful with baggage and in meeting any requests that we had i.e., extra towels, directions, suggestions. The front stairs leading up to the hotel reception area are a bit steep which is common throughout the area in these older buildings. We would definitely stay there again!

Sensational location. Charming room. One minor issue with the tv…couldn’t lower the volume all the way, even the mute did not kill sound. No big deal. Great stay for three nights!

Parking close and underground, lots of shops and restaurants nearby. Staff very friendly and informative. Room clean and quaint. Just those stairs to get into the building, steep and narrow steps.

The hotel was very well located close to everything , Clean and the room big . The staff very friendlyv

We have to pay for the parking.

Nice cozy place in a good location. Very happy.

Lovely stay

Clean. Quiet. Friendly. Helpful staff. Nice room, well equipped.Good location in city. Merchants do not clear snow from walks. Slush, heavy slippery. Do sand and salt. Treacherous walking.

Location

nice staff. clean room. parts of the walls were made of tereal stone which gave out a old-Quebec look. well placed in the middle of old-Quebec. There are 2 huge parking options nearby at about 15$-20$ per day.

I stayed in the single person room and it was perfect for my needs! The location can’t be beat, especially for the Christmas market! The character of the building and rooms is beautiful. The staff were very friendly and helpful!

Unique room and very clean. Staff at the front desk was very friendly at check in but after that we were never acknowledged with a friendly hello or anything when we returned to the hotel or offered any assistance when we looked confused. Otherwise it is a nice hotel that fits in well with the Old Quebec City historic charm. I wouldn’t recommend the hotel if stairs are a challenge for you.

Center of the old Quebec City. Great price, excellent service. Highly recommend

Quaint central hotel with lovely reception staff.

Clean room, amazing location, accommodating and kind staff.

Very convenient for old Quebec city

Great place to stay!!! Right in the middle of everything. Super charming!!