We were unable to stay - violence broke out on Feb 22, the day we were to leave! Hotel was wonderful in helping with a refund even though the time to cancel was past. They also responded with helpful advice to an earlier question. We plan to rebook when we can. Looking forward to a stay at this property. Ken and Sheila

Overall good location and friendly staff

El lugar es céntrico y está muy limpio Solo sería bueno que tuvieran algún tipo de comida disponible o guías para pedir.

El personal muy amable, los servicios buenos, solo las puertas de los baños hay darles un poco de mantenimiento

Que la basura no este cerca de la entra al hotel

The hotel didn’t have running water for the moment they said and my room door key wasn’t working either; so I decided to walk away

The property was very nice, clean with friendly and helpful staff.

Excelente servicio y atencion, aunque las habitaciones son pequeñas. Es un hotel de negocios, ubicado en la zona de compras de ropa y accesorios.

Buena atención, ubicacion excelente, ideal para conocer cdmx.

Excelente atención y servicio del personal; habitación muy cómoda y limpia

Acceptable

Thanks for a great stay. Staff were friendly and explained facilities available. They were also helpful, and accomodated for my mum's needs. A great place in a easy location close to El Zocalo.😉

Habitación muy limpia. Buena atención en recepción. Todo excelente.

It was clean. I particularly don't like the "maestro limpio or fabuloso" cleaner smell but it was clean.

Great place to stay, very clean, and great customer service

El acceso en automóvil es difícil, rara vez los Uber pueden entrar hasta el hotel debido al mercado que se pone por la calle que da al hotel, el servicio por parte del personal fue muy bueno, las instalaciones limpias y la habitación coincide con las fotos, algo muy bueno con el precio, fácil movilización en transporte público y muy céntrico

Everything was good. Staff was really friendly.

Overall our stay was good. December is a very busy time due to the Christmas holiday so getting in and out of the hotel area was bad. We had to walk a good ten minutes out the area to catch an uber due to the crowds shopping. But as far as theme property goes. It’s an older hotel. Basic. Beds were a bit hard, but manageable. I recommend this hotel if you are in a budget and don’t intend to spend time there siring TJ day.

Room was clean but was small, however,

La habitación está bien para estancia corta. Entraba luz de noche y ruidos que no permitieron un mejor descanso.