What an awful stay - everything was OK until I woke up in the small hours of the morning with bites all over my arms. I ended up sleeping width ways at the foot of the bed as I am certain that bedbugs had bitten me whilst lying on the pillows by the headboard. I complained to Debbie in the morning and she steadfastly refused to acknowledge that it could be bedbugs even though I showed here all the bites, including 2 on my neck. I visited a pharmacist in Southend Tesco on Tuesday morning and he assured me that they did look like bedbug bites and prescribed me antihistamines. My arms swelled up on Tuesday - I had been bitten approximately 26 times and I was very uncomfortable. I have used Expedia to book hotels all over the continent over the last 15 years and have not had a single complaint but this was a very unpleasant experience which I do not believe was adequately dealt with. Shame on you Hamilton House - a more sympathetic response would have negated a response such as this.

We had a great stay. Debbi was very accommodating the room was really comfortable with a lovely sea view. We really enjoyed the excellent choice at breakfast too.

Spotless room and great location. Highly recommended

Absolutely excellent stay

The staff was very nice ans made us fill very welcome, the location was perfect but you have to pay for.parking up till 6pm and from 8am. Breakfast was extremely nice , the only thing i would say is the matress was very well worn and could have done with changing.

Lovely boutique hotel looking overlooking the Thames estuary with authentic historical connections to Nelson and Lady Hamilton.

Great place to stay.

Sea view is obscured by trees. Balcony tbh not worth the upgrade as apart from no direct view of the sea we both felt the deck boards unsafe to stand on as very flexible. Room was larger then expected and if old school is your thing you'd love it. Exposed period floor board's which creak on every movement. Breakfast was great although took 25 min from ordering to turning up and somewhat smaller then expected but good. Staff all great and helpful. We was meeting family in Southend after returning to UK from holiday so they ended up staying in the hotel down road (Seven) so we meet them there.

Excellent and welcoming when we arrived, gave us all details of where to go etc. very comfortable rooms and beds and a lovely fresh breakfast 👍😁

Nicely furnished, maintained, and managed accommodation with a yummy breakfast! Nice access to area attractions! It was a bit hot with no air conditioning and without much breeze blowing so, we tried to keep the windows opened … however, motorcycles and talking pedestrians outside were noisy rather late. So, there was a trade off between having a cooler room with open windows but having to endure disturbingly loud motorcycles and other street noises. Luckily there was a portable fan in the room … if not for that fan, it would have been uncomfortably hot and sweaty.

Fantastic breakfast - very tasty, one of the best we've had. Room was fine, bathroom a little cramped (especially the toilet - very little knee room). Shower looked fancy, albeit water/limescale stained, and not really sufficient water pressure. No dedicated parking, lucky if you can park on the road out front, otherwise nearby car parks can work out very expensive.

Very friendly staff, clean and tidy room, walking distance to sea front one way and main town the other - about 5 minutes. Breakfast amazing, even M&S zero fat Greek Yoghurt selection and perfect Avocado with lightly poached egg! Full English cooked fresh and looked very appetising. Will definitely return!

Perfect for an over night stay. Friendly, helpful staff. Important things very clean, though corners don't stand up to a close inspection. I had a lovely quiet room at the back - a free upgrade from that booked. Nice breakfast offering. Easy parking, but chargeable on road outside.

1 night stay after flying back from italy nice full english breakfast in the morning included

The property was on the seafront overlooking the beach, Southend Pier, and the amusements. All of the food outlets were either on the seafront or within 20 minutes walk east or west along the parade or north going towards Sainsburys. Lovely place which i hope to visit again.

Lovely stay at this boutique hotel . Owner friendly and welcoming and suite was great to stay in . Really enjoyed our stay . Good choice of breakfast too ! Would without doubt choose here again .

Very nice small hotel, we were given a better room free as it was not booked. Nice spacious room and excellent shower. The breakfast was very good quality with a wide choice of options. Please consider using non single use bathroom supplies.

My wife and I go to Southend often and found the Hamiltons Boutique Hotel which we haven't stayed in before. We had a message in the morning to confirm what time we'll be arriving which I thought was a nice touch. We had a lovely welcome and being out of season, we was given the Hamilton Suite with a sea view. The whole hotel was lovely and clean and bright with lots of light. The next morning we had a lovely cooked breakfast each. 100% will be out "go to" hotel when we go to Southend now. Great location right by the town but also a short walk to the pier. Thank you.

Loved it, clean and comfortable

Hamiltons boutique, wow! What a gem of a find! Very welcoming & friendly, comfy & cosy! Definitely recommend!