Excellent from arriving to departing, all staff superb throughout visit

Great hotel in the centre of Ely , lovely garden with tables and table service perfect for the summer . Controlled parking area a real bonus in a busy city

Fabulous hotel. Wonderful staff. Cathedral opposite to the hotel. Beautiful views of the Cathedral and Oliver Cromwell's house and St Mary's parish church from my window. Absolutely fabulous copper bath-I will miss this!.I will certainly be back. Thank you for a marvellous stay. 🤗👍😁👏

The staff, in particular, the receptionists including the charming Lithuanian girl, were so helpful and informative. The food was pretty good as well and well presented. Having had to slum it in a rival establishment a few years’ ago, when there was no room at Poets Corner, it was a relief to note how well looked after we were.

This was our second visit to what is one of our favourite hotels. Highly recommend.

Great views of Ely Cathedral from the bath.

Great location and lovely courtyard for drinks and food in the summer. Room was nice and very spacious for two people. Comfy bed and good shower.

Staff were helpful but pushy. Tried too hard - didn’t feel relaxed.

We were lucky with the weather and had a drink on the pleasant outside terrace before supper. Perfect location for site seeing in Ely. Private parking , although off site , is very welcome as no parking in town. All was good.

My partner got food poisoning from the chicken, when I advised the receptionist all she was concerned was were we going to report it.

We stayed room only. The room was very clean and had all the amenities you would expect. Lovely quality bathroom products too. We ate in the resturant and it was very tasty with lively staff in every interaction. Great cocktail menu too. Would recmmend in all aspects.

Great nights sleep. Lovely room and excellent staff

Great location, good food, friendly staff

Nice room (though the bathroom lacked a shelf for you to put your stuff) and well appointed. The parking was irksome (and even though hardly anyone was using it day and night the staff gave me a tedious "if we break a rule for you we'd have to do it for everyone" admonishment.) Frankly it was fine but not really £250-worth of value.

Beautiful room, great staff, lovely bar area. A very accomplished Hotel

Lovely hotel

Bed was quite small for such a big room and not very comfortable Tried to get a drink in the bar but turned away. You would think they would try and accommodate residents.

Room was enormous, bed was comfy, shower lovely. Food was incredible and breakfast was perfect.

Fantastic, helpful staff. Nice room and great breakfast options.

The hotel is in a great place for a visit to Ely Cathedral. Our suite and the public rooms were in good condition. However the food was average. The bar whilst big was not very comfortable. Our suite was enormous but there was no comfortable chair.