Penilaian & Ulasan Keseluruhan Ocean Palms Villas at Port Royal Resort

The property and surrounding areas looked old and run down. The road leading up to our unit were in much needed repairs. The porch and deck needed painting. The inside was nice and in good condition.

My reservation was not in the system, took the front desk staff about 30 minutes to find my reservation.

The villa was very nice. A little far from the beach and it was necessary to drive to tennis and golf. Check in was terrible. It took at least 15 minutes to locate our reservation, the clerk said that we'd be charged $230, for cleaning ( which i disputed)and no one from management ever returned my calls.

Nice spacious apartment, perfect for our group.

It was perfect for our needs. Check-in was super easy!

Great clean 2 bdrm condo with pool nearby and shuttle to beach. Check in at Westin quick and efficient.

Lost reservation didn’t get checked in until 530 with 4 grandkids and then I went back to desk to check in they said I was texted room ready and I didn’t they had the wrong phone number over all check in was terrible

The property was actually a 3 bedroom even though the reservation said 2 bedroom. Having access to the Westin pool was very nice.

Spacious and comfortable for a family gathering.

I loved every aspect of this property and hope to come back! The wildlife was exciting and the scenery around our unit was beautiful. It was also very peaceful.

I booked this for my daughter and son in law. They had a wonderful stay.

This was our 3rd stay at Ocean Palms. We rented this time. Prior to this, we had stayed on a time share exchange. There were 3 of us and the rest of our family stayed next door at another resort. Check in was quick and easy, although, when my husband asked what the resort fee covered, the clerk did not know. She did not inform us that two charges, which were pending and never cleared, would show on our bank statement. $125 and $75 for “authorization.” The resort fee allows you to use the Westin Hotel pools and loungers at the pool, as well as charge food, drinks and services to your room. It does not allow you to park at the hotel. You must take the shuttle. The hotel and beach are exactly half mile away. When we went to the beach, we preferred to drive so we parked in the public metered lot at Islanders Beach. We stayed in a 2 bedroom, 2 bath. The condo was very clean and well stocked and beds were very comfortable. They do need updating. Furniture is very dated as well as appliances. Appliances are in good working order, just a bit dated. Bathrooms were large and very nice. We did use the Westin spa and it is exceptional. We had breakfast two mornings, which was also really good. We tried to go to View 32 one evening but they could not accommodate our group. The only real concern for us was not being able to park at the hotel since we like to bring our own chairs, umbrella and cooler to the beach. We would stay again because we like the location and we love Westin Hotel.

Clean and large rooms

Fabulous location. Great condo and be able to use hotel facilities was a real asset.

It’s a great unit in a wonderful location we would definitely go back again. Availability of the Westin hotel was a big advantage to us.

Huge living space! Excellent amenities A

Great Resort. Quiet, close to the beach and Westin facilities. Living room furniture could use updating and mold in shower grout could use some help. But, we loved our stay and will return.

We stayed at the Ocean Palms Villa in Port Royal. The unit was clean and and the bathrooms were recently renovated. We were able to check in early which was nice. The unit location was fantastic as it was close to a smaller pool and the beach access was five minute walk but still secluded and quiet. The decor of the unit is a bit outdated and could be updated but it was fine as we didn’t spend much time in the unit. The kitchen could also be outfitted better with utensils - example being there was no spatula. Also the deck outback could use a power washing and fresh coat of paint. Overall we would definitely stay again.

VRBO great and easy!!

We enjoyed our visit to Ocean Palms. The condo is spacious and very comfortable. It is about a 10 minute walk to the beach. The whole check in/communication with management part is the reason I can't rate this stay any higher. I tried to call several times to talk with the management about adding a day on the front end of our visit and could never reach anyone. On the day before check in (the extra day I wanted to add), about 3 PM, I had a call from someone at Ocean Palms saying we could add on the extra day. Of course, at that point it was too late. We stayed in a local hotel. There were NO advance check in instructions. Fortunately I had read other review that stated that the process was confusing and that you had to go to the Westin to check in. The person working in the office was very efficient. Upon check in you are charged $300 for incidentals at the Westin. We didn't even go to the Westin. At all. We were told we had privileges but not given any written information. There wasn't even any instructions about how to get to the beach. All in all it was a good stay, very comfortable place, but the information about check in and contact with managers was very poor.