Very surprised to see so many positive reviews on this hotel.
The location and setting of the building is excellent but that is where the positives end unfortunately.
All the decor is very dated, which is a shame, as the main building has a lot of potential given its history.
Breakfast is a reasonable selection, but all very poor quality, particularly any meat, and towards the end of the trip we just stopped going it was so unenjoyable. Restaurant itself is also hugely dated and felt like something from the 90s.
Staff are (mostly) welcoming and friendly, but certainly not all of them. Plenty of unhelpful and frustrating hotel policies. Eg You need to hold onto your pool towels at all times and swap them with the lifeguard. Strict policy about no more than 1 per person (why?) and this involves carrying wet towels around / back to the room - never seen such a policy. Reception couldn’t guarantee they could arrange a taxi to the airport (despite providing more than 24 hours notice) - again never seen this at a hotel. Couldn’t send an iron up to the room. Collectively left us frustrated, with the feeling the hotel does little to make you enjoy your stay.
However, the main issue were the beds. Hugely sagging and one of the most uncomfortable hotel beds I’ve stayed on in years.
Overall, could not recommend which is a shame as with new management and some $$$ investment in refurbing the main building it could be a stunning hotel in a great location.
