The location is great! The staff were kind and accommodating, helpful and friendly. The place we stayed was in a separate building about 30 steps away. We found a few bugs in the room at various times. The room was too crowded with the addition of a table and 2 stools.

The bathroom floor had some obvious presence of long hair ( not ours).

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It was a very cozy reception area and the rooms were located near great pubs restaurants and shopping. It was a delightful stay!

Overall - a budget hotel, so taking that into consideration. The location was great and incredibly central. The room itself was fine, but that was it. Not a bad hotel, but not anything more than just a bed for you to sleep in at the end of the day. Bring your own amenities (soap, lotion, razor etc)

Oops!

The property is in the heart of a good area, with local pubs and easy access to tube stations. If you are willing to walk, you can walk to some of the most iconic London tourist attractions.

1泊目に寒ったので対応を求めたが、丁寧な対応をしてもらえなかった。朝食の時も説明が丁寧でなかった。

Staff was excellent to work with. Our room was quite small, but it had a mini fridge and everything worked well.

The best thing about this hotel is its location. You’re within walking distance of everything in Westminster, and the hop on hop off buses can take you to many other places. The second best thing about this hotel is their staff; always friendly and accommodating - especially the breakfast people and desk staff. The beds were very comfortable too. The rooms are small, and the bathrooms are even smaller. On our first night there, our tv didn’t work and the manager said he’d get it taken care of the next day. The second night, we fixed the tv ourselves. The third (and last) night there, we discovered ants in the room AND a mouse!! I didn’t sleep at all…. The hotel needs some TLC to make it as nice as I’m sure it could be. It needs a thorough cleaning, a good exterminator and a bit of character to match its great location.

Great stay!

Das Personal ist sehr nett und freundlich. Die Zimmer sind ausreichend groß und sauber. Die Ausstattung dagegen etwas spartanisch. Bett, Bettwäsche und Handtücher sind aber Top. Das Frühstück war inberiffen und sehr gut. Eier, Speck und Würstchen wurden individuell frisch zubereitet. Das restliche Frühstücksbuffet war auch gut. Manko sind die schlechten Fenster, dadurch war es sehr laut in den Zimmern. Die Lage ist Top, direkt in der Nähe der Voictoria Station, super zentral. Wir konnten viel zu Fuß erkunden. Viele Sehenswürdigkeiten sind innerhalb von 30 Minuten fußläufig erreichbar. Geschäfte und Restaurants sind auch ausreichend vorhanden. Zudem ist es ein sehr schönes Botschafter-Viertel. Wir haben uns wohl und sicher gefühlt und würden auch wieder kommen. Super Preis-Leistungs-Verhältnis!

Ubicación excelente. Cama pequeña. Pedimos dos camas individuales y nos pusieron una de matrimonio, sin opción a cambiar.

Great stay.. great location, staff so friendly and couldnt do enough, we arrived a little early, but had a show to attend so would miss check in..the hotel very kindly let us store our bags there which was really appreciated. Room was clean and fresh, beds comfy and felt it was a great value for money. The windows are very thin glass, so can hear everything outside, but im assuming thats to do with it being listed etc??so cant get double glazed..so thats not the hotels fault. Breakfast was lovely, with warm and welcoming staff in the morning. Had a great stay for our overnight trip, and will deffo be returning.

Excellent stay ! Close to Victoria station (10 minutes walk ). Good staff !

Si fuera un hotel de dos estrellas, merecería una puntuación de 4. Sin embargo, como en el anuncio de Hoteles.com el hotel se clasifica como un hotel de cuatro estrellas, queda muy por debajo de lo esperado. Para empezar, hay que subir cuatro pisos por las escaleras con las maletas porque no hay ascensor. El techo de la habitación es muy bajo y el baño apretado. Además, anuncian que la habitación tiene 17 metros cuadrados, pero en realidad es muy pequeña: apenas cabe la cama y queda muy poco espacio alrededor. No creo que llegue ni a los 10 metros cuadrados. En definitiva, no es realmente un hotel de cuatro estrellas. Por mi experiencia en muchos hoteles, lo clasificaría más bien como un hotel de dos estrellas. Si se considerara como tal, podría merecer una puntuación más alta, aunque todavía hay varios aspectos que mejorar, especialmente en cuanto a accesibilidad y a la calidad de la habitación. Sobre la zona, eso sí es perfecta. Muy cerca de la estación de tren/metro de Victoria y con muchas tiendas y restaurantes.

Breakfast was excellent . Easy to get to from Victoria Station and wonderful shopping nearby.

The hotel is quaint and comfortable with friendly and helpful staff. As you walk in the reception area, you’re greeted to hot beverages, cookies and croissants. The room was cosy and clean. The property is in an excellent location, close to restaurants, bus stops, train stations and stores. Breakfast was delicious with a variety of fruit, juices, cold or hot cereals, and a full English breakfast was superbly prepared by the chef. I advised a staff member that I was checking out early in the morning and she provided a huge bag of fruit juices, packaged croissants and waffles for my early morning journey. This thoughtful gesture was greatly appreciated. The only “issue” was that I was on the third floor and without an elevator, it was a bit challenging to bring my luggage to and from the room. Would definitely stay again.

Hotel très bien situé à 5 minutes de Victoria Station. Personnel disponible. Très bon petit déjeuner.

Hôtel très bien situé à quelques minutes de Victoria Station. Chambre familiale propre avec grande fenêtre (dommage que nous étions en sous sol sous la salle du petit déjeuner: du bruit dès 7h). Personnel très disponible. A notre arrivée nous avions un problème: cadenas de notre valise cassé, impossible de l'ouvrir. La personne à l'accueil a réussi tant bien que mal à l'ouvrir avec une tenaille et autre pince. Possibilité de laisser les bagages pour profiter de Londres avant de rejoindre l'aéroport.