I had accumulated enough Hotels.com credit ( along with additional £s ) , to book a treat night away for myself and my wife. this place looked superb -- as were reviews -- Reception staff , dinner dining room staff were professional and helpful. The dinner we had was very good... if a little expensive.... the room... supposedly a "Superior Room" was OK... nothing special really... a bit "Worn" , Bed OK ... bathroom ok ... but you couldnt open windows above a couple of inches , and NO AIRCON... just a very unsubstantial fan... very stuffy/sticky in room .. didn't get a good nights sleep .... The breakfast... not up to scratch..... only one waitress -- who kept us waiting at doorway to dining room... while she served others. no apology for wait... just " Ill be with you in a minute"... the breakfast was certainly below par... I had the "Full English".. one rasher of bacon , poor quality sausage , has brown from bulk buy freezer bag ( I suspect )... overall , not good meal to start the day with. The "Full Price" for this stay should have been over £250...... nice building ,... but poor attention to detail... the floor in dining room in morning was covered in debris from dining the night before... as were the stairs and other areas of carpet throughout hotel. For me ,l I would have expected a lot better overall experience for the price I should have paid.... luckily , I used Hotels.com credit , & only had to pay £80-ish.... We would not reccommend this place