Dr Jean-Pierre
2.0
/10
Diulas 14 minggu yang lalu
Hotels.com verified review
Made booking for 2x loft apartments on Saturday afternoon at 4pm and paid immediately. Upon arrival, the reception was not aware of my arrival and said they only have 1x loft apartment and one normal room without kitchen and seating area separate from bedroom. Waited for over 3 hours from 8pm before they gave me another room. I was so furious and they should not have made the loft available and then when you arrive, they say that they don't have it available. I truly feel that i one lofts payment should be credited back. There where no 2 point plugs, the TV did not switch on and upstairs lights or bulbs did not work/fused! I'm not happy. Unfortunate that my stay there was not what I was expecting!
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