The hotel is amazing, the staff were really lovely and the facilities were excellent

Rooms clean need air con Restaurant food very good slower than expected decor fabulous staff very attentive

The view from my balcony room was amazing and the room in a very good condition. The hotel itself is dated. They could do with modernising the space and also their food menu.

I had a great view of the Atlantic ocean, enjoyed the hot tub and pool. The breakfast was great - would visit again.

It was a highly positive experience, and I would readily recommend it to anyone residing in the vicinity.

Staff were excellent but the hotel is in need of attention.

friendly staff excellent breakfast.very good evening meal

Das Haus braucht dringend ein facelift

Undergoing a refurbishment but its an absolutely gorgeous hotel. Some money being poured into it though. Lovely rooms and public areas and the breakfast was brilliant. Staff all very friendly and professional. Will definitely return.

I had a really disappointing stay at The Atlantic Hotel in Newquay. From the moment we arrived, the staff were rude and unhelpful, and there were hardly any people around to assist when needed. Parking was a nightmare — the spaces were far too small, especially for larger cars, making it stressful just to park. The room itself was in a terrible condition: unclean, with visible watermarks, poor-quality bedding, and outdated single-glazed windows that did little to keep out noise or cold. Dinner was equally frustrating. The menu was inexplicably set with very limited choice, and there were no vegetarian options available, which is unacceptable. On top of that, it was overpriced for what was offered. Breakfast was one of the worst parts of the stay. Service was extremely slow, with only one staff member working and very limited food options. We waited over 40 minutes for something as simple as poached eggs and avocado on toast. The hotel wasn’t even busy, yet everyone in the breakfast area seemed to be experiencing the same poor service. Overall, a very disappointing experience and certainly not worth the money.

Staff were very nice.room not so good

The hotel itself was lovely and felt opulent and quite grand - until you got into the rooms. We paid quite a lot of money for what was described as a Superior Double and were told we had been upgraded to a honeymoon suite as it was my wife's birthday. Sadly the first room was awful with paint coming off the walls and no bulbs in the ceiling (the wires were actually hanging down and exposed). We complained and were offered the room next door, which was bigger and seemed better, but we soon realised the furnishings were very poor quality and way past their best. The bathroom was superb but was completely out of sync with the rest of the room. The balcony was out of bounds too as it was unsafe! This was a big room but was most definitely not of a standard that merits the title of honeymoon suite.

Room was basic and dated, dining was expensive and only one restaurant open.

The room was exellent & so lovely & warm.

Polite helpful staff, clean room , car park was very tight on exiting to many suvs .

Staff and room were great

Lovely staff nice and warm great breakfast and nice spa

Friendly welcome, lovely hotel.

Beautiful room with fabulous view. The staff were very helpful. I had not been told the restaurant was closed and the receptionist couldn’t have done more to organise a takeaway for me. I was very disappointed as had read there was an award winning restaurant and that was part of the reason I booked as I did not want to go out in the evening. I was told that Expedia should have informed me.

The room was dated with mould on the windows, the heating was banging so loud we had to turn it off and freeze, the restaurant was shut and we weren’t given advance notice before our stay. We have complained to the hotel twice but they clearly don’t wish to respond