It wasn’t one thing that made the experience poor, but a combination of things. The pool had no towels and when I went to the desk, they restocked the giant shelf with 4 towels. Yay. The front doors are automatic, it’s -30 out so the entire first floor is cold. Which is why the front staff are in the back and take awhile to greet you. Why do hotels put an incidental rate on your card. That new thing pi$$es me off. The coffee pot was empty. The powdered eggs were really wet. The elevator took so long I walked up 3 flights and beat my family by a lot. Etc. etc. I stay in a lot of hotels and this one feels like a cheap hotel masquerading as a good one.

Kid friendly

Friends my service

It was pretty icy outside the front doors and around the smoking area.

Clean room, kind staff, and good neighbors on Level 2.

Room was very clean and staff very helpful.

Generally room was clean. Toilet flush handle was functional but was a challenge to push down. Small seating area for breakfast. Meeting room provided for additional seating but would have been nice if tables were set up so that people sat across each other rather than side by side.

The staff was friendly and efficient, it was clean,quiet and the the continental breakfast was all right it had fresh fruit, which I really enjoyed

The hotel was clean and quiet. Pool was not open though hot tub was. Breakfast was not very hot. Seems warmers could have been hotter for the eggs and hash brown patties however overall good selection.

The hotel shows lots of wear and elevator is dirty and broken outside switches. breakfast was cold eggs and ham. Noisy room above kept us up even after calling front desk. Over ok , but really a 3 star. Beds were good, bathroom was clean.

Great stay

Clean, nice staff

Great hotel. I will stay here again

Great and comfortable rooms

Clean room and courteous staff

The breakfast was good

Always a good stay at home inn

Great stay indeed.

Staff was great. Room is clean. Pillows are great.

Our toilet was plugged and couldn’t be fixed with a plunger, so we had to be moved to another room.