Beea
Rakan dan Keluarga Percutian Keluarga
4.0
/10
Diulas 13 minggu yang lalu
Hotels.com verified review
Unfortunately, I cannot recommend this hotel.
The Wi-Fi was extremely poor. It appeared connected, but either did not work at all or worked for a minute before showing "connected, no internet access." When I raised the issue at reception, the staff simply rolled their eyes and implied that I didn't know how to use it.
There were also maintenance issues in the room. The bathroom door lock did not work, and the bathroom radiator/heater was not functioning either.
Parking is available only for an additional fee per night (€19.50), and the entrance to the parking area is very tight and difficult to navigate. The parking garage also has a very limited number of spaces available.
In addition, on two separate days, some kind of work was being carried out in the garage, resulting in a very strong and unpleasant odor that spread throughout the ground and first floor and into the elevators. The smell was noticeable and quite unpleasant.
The room itself felt quite outdated. The room description mentioned designer toiletries and a safety deposit box, but neither of these was provided. There was a refrigerator in the room, but that was about the only extra amenity available.
The only real positive was the central location.
Overall, the hotel did not meet the expectations set by its description.
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