Excelente servicio, personal... Lo mejor en Cali. Buena comida.

La ubicación central y segura, muy buena atención, habitación limpia, el desayuno muy bien.

Muy bien el desayuno

Room smelt old and musty.No fresh air & not bathroom exhaust. Sheets and towels had stains, no wash cloths available so bring your own if you use them! No microwave in the room! The minibar is so small only fits about 2 bottles of water so it’s not ideal for a long stay. Lastly the shower door swings in instead of out so it was very difficult to bathe a toddler, the only option is getting in with them. Would not recommend for families. Better for solo travelers.

This is the third time I’ve stayed here the breakfast is very simple and the food is cold it has really gone downhill over the last year.

good location, nice views, pool n gym and very good breakfast!!

Rooms to smal

Be extremely careful with this hotel! My experience was extremely disappointing, and I feel obligated to warn other travelers, especially foreign guests. During check-in, the staff asked me to sign a document, claiming it was only required for VAT exemption purposes for international tourists. Everything seemed normal, so I trusted their explanation. However, days later, I discovered a charge on my credit card for supposed “tour packages” that I never requested, never authorized, and that never even took place. At no point was I informed that the document could be used to apply additional charges. I feel completely misled, and I consider this practice highly deceptive and unethical. Carefully review every document before signing anything and closely monitor your credit card statements after staying here. I am sharing this to prevent other guests from going through the same situation.

Excelente , muy buena ubicación

Todo super bien, el manejo y la atención estivo excelente. Volveria nuevamente.

Staff was very friendly and always willing to help

Rent rum, bekvämt

Muy buen hotel con ubicación estratégica para conocer la ciudad, excelente desayuno y el personal muy atento.

El desayuno excelente y variado, el personal muy amable mejoraría un poco el aseo en la habitación ya que las paredes tenían manchas, adicionalmente note la cama es algo pequeña para ser una queen. Por lo demás una excelente elección y la ubicación perfecta.

Estuvimos muy bien. Valentina en recepción nos atendió de maravilla y Michelle en los desayunos también. Muy eficientes, muy amables y siempre dispuestas a ayudarte en todo, y con una sonrisa. Lo mejor el personal.

Rooms way too small

Tiny pool and tiny hot tub. No steam room. Sound proof rooms. Average food.

The staff was excellent, all of them, from the front desk (Dayyanna) to the cleaning lady.

Excellent

Todo fue excelente