This hotel had the most amazing service we had ever experienced. Every single person on the staff did their utmost to make us comfortable and answer questions. Merci!!!

Most pleasant, friendly and genuine staff from checking in to making arrangements and service in the restaurant and bar. A highlight on our trip in 5 European cities

Fantastisk service fra start til slut.

Staff very friendly & helpful! The hotel restauranrt, Winfows, had their annual Indian Fois Festival,which is on for a month. We went there twice- the food was outtanding!

Amazing hotel and incredible staff . Would highly recommend

A superb place to stay; extraordinary and helpful staff, friendly, welcoming, engaging. Food at Windows restaurant is superb as is staff there, too. Morning breakfast a delight. Rooms beautifully staged. Across from lake and free boat transfers. A truly wonderful stay!

No nos gustó que por ser miembros Gold, cuando solicitamos un up grade nos dijeron que NO había habitaciones disponibles, sin embargo a los 5 min nos marcaron a la habitación para ofrecer una Mejor habitación por $200 francos más. (???)

Top notch hotel. Excellence all around. Thank you.

Great!!

most accommodating , professional, & courteous staff. the hotel is very charming & excellently located.

Outstanding hotel !

nice environment

Great hotel, service and location.

Amazing team of staff….so professional and friendly . Make the place really special

Hotel confortável e elegante

True 5 star service. The staff is so attentive and really take great care of the guests

The hotel was wonderful and the staff was exceptionally helpful. The location was perfect for walking and shopping.

室内の備品が歴史を感じさせる。

Amazing location, perfect for Christmas markets, staff could not do enough for us

Staff is so friendly and helpful. Above all standards of excellence. Breakfast was amazing, as usual. Room was perfect, and I was upgraded to a lakeside room. How special. This is my GVA go-to hotel for excellence and value for a five-star property.