the place really need an update. plus the lobby is fill with smoking fume from the smoking room. guess the smoke filtration system not working.

The hotel is very near to the slope for the resort, less 2 mins of walking. Dry room is located in the basement level Restaurant is good for both breakfast and dinner with reasonable price. Supermarket is just right across the street The only down side is it can be a little bit noisy during the late night on the main street.

服務人員很棒

夕食は和食より洋食かな。 レンタルも近いし土産屋も下にあるので楽。 ゴンドラ乗り場までも近いので楽。

The only negative I can say about my experience is that check-in is at 3pm (no earlier), which is fine until you get charged 500yen just to store your bags until a room is available.

一間有人情味的住店，可惜缺點亦不少。 房間隔音比較差，洗手間有一股怪味。酒店不收信用卡，我還是第一次在日本的酒店不收信用卡，令我大失預算。 酒店距離滑雪場入口算是比較近，步行約3分鐘。

The hotel is located about 8 mins walk uphill from the bus stop, if the path is not wet and slippery. I stayed at room 405, with a view of ski resort but windows cannot be opened. The 2nd night, I was waken in the midnight by noise of dripping water outside, it snowed heavily outside. there were false alarms calling from 4am. No one staff has explained what happened and calmed down their customers. The false alarm stopped at 10 eventually. I found the floor was wet, but not closed to the windows. Believed the wet is leakage from upper floor where onsen is there. When I had breakfast in the restaurant, I could see everyone was exhausted.

栂池高原より登山を行うスタート地点としては、最高のロケーションだと思います。

それほど大きくは無いですが、スノーボードの後の温泉は最高でした！ ありがとうございました。

A choice of western or traditional Japanese style rooms to choose from with both options available for dinner and breakfast this hotel pleases all. Amazing onsen where you can relax after a full day of skiing. Clean and tidy hotel.

There was no room cleaning on Sunday - we were only told at time of check-in. Early check-in (ie. before 3pm) needs to pay 2000 yen - we were only told at time of check-in. You even cannot just leave your luggage at the concierge (for free) even though you arrived early - each piece of luggage cost 500 yen. Guests can smoke in the hotel lobby - making the lobby very stuffy. Sunday breakfast was buffet type - very good quality and reasonable number of choices. Mon/Tue only have set breakfast. If you are not too use to traditional Japanese type of of food, you might not find it too attractive. The good thing is there is limited serving of rice (breakfast and dinner).

the resort had the best powder skiing I've experienced in my life. The hotel has seen better days but is clean and reasonably priced. The staff went out of their way to help us in a town where we were the only nonjapanese. Everyone was friendly and we would love to come back.