Liberty Suites Hotel in Thornhill Ontario just outside of Toronto is an unusual property — it’s housed in a high-rise office building, and finding the parking had me so frustrated that I was honestly ready to switch hotels altogether. But the moment I walked in, Dizza and Shirie at the front desk completely turned things around. Their warmth, genuine smiles, and exceptional service melted away all that stress instantly. They even upgraded my room without hesitation. I ended up coming back multiple times, and honestly, it was because of them. While not every staff member was equally accommodating, these two set the bar for what great hospitality looks like.
If you're staying there, make sure to say hello to Dizza and Shirie, they are the reason this hotel stands out. It's now my go-to place whenever I'm in Thornhill.
SK