Only problem was getting to the room which involved climbing stairs but once there it was great. Superb gym available and good sized pool. Would definitely consider trying here again.

Room clean and enjoyed spending time with friends in the bar

Yes

Nice hotel, was showing signs of wear and tear. A little dated.

Free parking friendly staff nice dinner and breakfast and nice room

Room was clean and fine for a single person.staff were all friendly and the breakfast was good.the leisure centre has a good pool with sauna and steam room.just off the motorway with a good car park.its a bit dated but clean.its needs clearer signage on the landings

Unfortunately the hotel is starting to get a little dated. The room we stayed in had a few faults. The radiator valve was broken and I had to improvise to keep the room at a good temperature. The taps/faucet were hanging loose into the sink and the shower was unusable as it could only deliver very hot water. Although reported on the first morning they weren't fixed for our next day and no alternative was offered. Luckily we had other options so worked around it fine, but I was disappointed with the handling.

The whole Hotel is looking tired and dated and a little bare. It looks and feels more like an old Travelodge than a Spa Hotel. Breakfast was mediocre and we had to asks for fresh pastries as the ones out were stale. Staff did the job but no information was offered at Check-in we had to find out the location of the restaurant and dining times ourselves. The room was spacious and clean but a long walk from reception.

woken up multiple times during the night by loud sounds of people unloading a dishwasher or something similar. Also the plug in the bathroom was making a ridiculously loud gurgling sound

Nice room great leisure facility

No hot water!

Clean room friendly staff. Tepid washing water Skimpy considering price paid.

Furniture & carpets need replacing, restaurant closed early, bar meal was served without cutlery 15 mins before we got any but even before then the food was inedible. Breakfast was cold, coffee was cold, toast was good, spa was good, will not be going back, very disappointed considering the misleading information on their website.

This was booked months ago for a birthday getaway. We arrived late ( our fault I know ), went to the car park and then had to wait 25 minutes to check in ( partner is due to give birth in 2 weeks ) Then we needed a sat nav to get to the room. Ok room was nice and clean ( Tv didn’t work ). So we thought ok go to the hot tub and relax, asked a member of staff for directions and was told it was literally straight down the walkway and through the door. We got to the pool and it was freezing, the hot tub was a cold tub so that was very disappointing indeed. Bed comfy and shower good as well. Then breakfast the next morning was booked for 9:45 and had to q so the staff member could seat 8 other people that were booked for 10am, then got to us and said “let me see if we have a table” and walked off, 10 minutes go by and we still waiting, then see the same woman serving coffee out to people all whilst 4/5 tables are clearly empty. So a different staff member comes over to seat us. Partner is not happy with this at all and after the good reviews I was really looking forward to my stay.

Nice clean and comfortable, spacious room

Excellent

Good value for money will definitely be coming back

Clean and simple. Nice spa inc but the jacuzzi could have done with bring a tad warmer. Pool decent length to get a swim in.

Another good few days staying in the hotel due to work requirements

Much of the facilities looking tired. In particular, the bathroom in our room was poorly maintained with very dodgy grouting and moldy bath surround