We got charged a 200$ holding fee, which I didnt expect. Already paid an overpriced amount for a room. Which didnt match the pictures, btw. It was very disappointing. We only went there because of how the pictures showed the place.
There were ants in the bathroom and bedroom. The bed was advertised as a queen, it is not. It mentioned a sofabed, it was a sofachair. The blanket had a stain on it. The thermostat wouldnt go lower (the room temp was 24, we're sensitive to the heat. My kid got very little sleep). There was a clump of hair in the shower. No conditioner to wash my hair properly.
Got free breakfast. It had a small variety but wasnt bad. But we couldnt find the bowls for cereal. The mugs and cups were dirty/greasy (you could see the wipe marks and whatnot).
It was just...a dirty, low-maintained place rhat charges way more than it should. Very disappointing. The receptionist lady was fine (not rude but not smiley). She was there when we checked in around 11:30pm till we check out, around 9:30am....does your staff get breaks xD
