When we arrived, there was no one to check us in; just a note on the door saying to call a phone number. Our cell phones no longer had service and we had no way to call. We went for a couple short walks, returning every 15 minutes. After 45 minutes, we walked across the street and the kind man at the liquor store called the number and we were told our key was under the doormat. When we checked out, the office was closed again - just dropped the key through the slot. This is the first time we have stayed at a hotel/motel and never had contact with any staff. The facility was nice though - very clean and quiet.