8.8
Sangat Baik
Daripada 562 ulasan
Kebersihan

9.0

Keselesaan Bilik

8.8

Lokasi

8.6

Perkhidmatan dan Kemudahan

9.2

Ulasan Pelancong Xscape Tulum

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Ulasan teratas
Grace
icon-
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

The place was very peaceful! Definitely go, if you want to Xscape!
Maninder
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

Represented good value. Staff were friendly and helpful. Good basic accommodation in walking distance of centre, rating given in the context of price paid. Beautiful grounds with a jungle feel. Expect charm rather than luxury. Front of property is noisy at night, try to book rooms at back of property. Works best as a base to go out from. Thanks to the hotel’s team for making us welcome.
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Guillermo erandi
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

La piscina estaba limpia, y me dejaron estar hasta las 10pm y la temperatura estaba ideal, la tina estaba limpia y con sales que estaban en el baño. Asi que disfrute mucho mi alojamiento. El personal muy amable y atento.
Gilberto
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

Nice staff who accommodated any request, beautiful setting, close to main
Emillie
icon-
10.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

The staff was amazing. Luis was vey helpful and friendly. All the staff at the restaurant were very attending. The room service excellent. Clean room. Breakfast and dinner was phenomenal. Easy to get to centro.
Ingrid
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Everything is great
Dorine
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Le jacuzzi fonctionne très bien !!! Il faut juste être patient lors du remplissage (peu de pression) et accepter qu'il y est une quantité limitée d'eau chaude pour la douche et le jacuzzi. Jardin très fleuri, transats confortables à la piscine, restaurant au top pour le petit déjeuner. Je recommande cet hôtel pour être au centre de Tulum.
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Gillian
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 39 minggu yang lalu

Expedia Group verified review

.
Eliane
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

We loved Luis ! He was always so kind and helpful.
Renata
10.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

I love this place! I have stayed here many times over the last 10 years and it’s always my favourite. I always come back! Perfect location! Lots of cafes, restaurants, bars all within walking distance. The beach is 20min by bicycle (5min by car) Large rooms, comfy bed and pillows, clean, beautiful pool area… great food and drink selection. And amazing team!
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Helia
2.0
/10
Diulas 49 minggu yang lalu

Expedia Group verified review

Very bad
Landon
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 60 minggu yang lalu

Expedia Group verified review

The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.
Antonia
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 71 minggu yang lalu

Expedia Group verified review

Very nit and quint little place. Will definitely stay again
Luis
10.0
/10
Diulas 77 minggu yang lalu

Expedia Group verified review

Spuer nice courtyard area w pool and nice spacious tooms
Yug
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
4.0
/10
Diulas 82 minggu yang lalu

Expedia Group verified review

It was worse. Very dirty property. Dust all around on the floor,your feet will turn black with dust. The Bathroom was even worst. Dirty & the toilet bowl filthy. They had some strange pee coloured liquid in the flush. Bad showers too. Dirty sink as well. Avoid this hotel at all cost. Look for other options. They even breached privacy by coming inside the room for room service although we mentioned we don't want service as the luggage was spread out & open. Overall poor experience. They don't seem to care, the manager looked inexperienced & did not do anything about the complaints.
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Aneesa
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 85 minggu yang lalu

Expedia Group verified review

Beautiful gardens and relaxing vibe
MARIO
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
2.0
/10
Diulas 88 minggu yang lalu

Expedia Group verified review

No había agua en la habitación y nos cambiaron a otra con cama muy pequeña había pedido king size
Maria ileny
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 89 minggu yang lalu

Expedia Group verified review

Es un lugar muy relajante y es un lugar ecológico muy linda donde un puede descansar y relajarse del ruido 🔕
R Lalit
icon-Rekreasi
Rekreasi
2.0
/10
Diulas 90 minggu yang lalu

Expedia Group verified review

This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
Ana
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 90 minggu yang lalu

Expedia Group verified review

Todo estaba perfecto, solo que se mira todo para adentro, no hay privacidad
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