The check-in process was disappointing because I had to ask about nearly everything. The listing stated that a parking tag would be provided if parking was included, but none was given. When I asked, I was told that parking required an additional fee, which was then added to our room. The pool also costs extra, and unfortunately, it was not worth it. We went to use the hot tub but were told we couldn’t use it because the bubbles weren’t running. The staff member who told us was not friendly or helpful. My husband and son then attempted to swim, but two lanes were reserved for lap swimming and the remaining area was being used for swim lessons. My mother-in-law, who was fully dressed and not swimming, was even told she couldn’t use her phone to take a picture. The pool hours are also very limited, especially for families. If you are checking in and want your children to swim, you’ll need to go almost immediately. Needless to say, we left after about five minutes and felt like we had completely wasted our money.

Great hotel with decent rooms. The breakfast could do with some improvement tho.

Das man dass Gym und Schwimmbad für 5£ dazu buche konnte war ansehnlich. lediglich war das Frühstück sehr überschaubar und klein.

Lovely. Only complaint was we were not aware kids could not use the pool after 7pm. Otherwise lovely

Brilliant stay. Room amazing, swimming pool lovely. Staff helpful.

staff good, room clean but some maintenance required, beds comfy, breakfast good, bar meal choice very poor unless you like burger or pizza, regular shortage of towels left in rooms

Place is ok but no sockets by the bed to charge overnight

Clean room but bedding was dirty and the duvet cover was ripped. I would never stay here again. There is no reason for unchanged bedding between guests.

Great hotel, have stayed here several times. First class

Staff so helpful

Staff was friendly and room was clean and comfortable.

Excellent hotel, once again staff all first class another very enjoyable stay

Great stay....but food prices have shot up since last time I stayed at a village hotel....and why do they still charge for parking? These add up and I will now take them into account when comparing hotels to stay at.

All in all the hotel is very nice, near to bus stop but far from shops. It would be better maybe to extend the pool time with kids longer as it is not always the case that everyone stays for holiday. Restaurant service needs improvement. Took an hour to have our dinner served and when it arrived, the noodles was beyond salty. Apart from these, the staffs are very nice and very helpful.

Would be a 9* review however both nights we were woken at 6am by a gym class playing very loud music on the floor below. Staff dismissive and disinterested when we complained. Hotel is probably ok if you have a room on the 3rd floor, or on the side of the hotel not above the gym.

Nothing to add

Great facilities and reasonable priced

Great hotel and good location

Hotel was clean and staff were helpful but we were left slightly frustrated that what looked like a cheap stay ended up more expensive by the time we added parking, breakfast and use of the swimming pool.

Parking charges that were not made clear at time of booking. Room was not visited by housekeeping at all staff during my entire stay.