Penilaian & Ulasan Keseluruhan Pousada Castelo de Óbidos - Historic Hotel

Dining at the pousada leaves much to be desired. The staff was very attentive however it appears that the problem was in the kitchen. It took us about an hour and a half to get our order. I ordered a steak which was raw and was served with fried potato peels. My wife ordered risotto which was good. There were only two other tables with customers. There were also flies buzzing about the dining room.

Beautiful, elegant hotel, professional and friendly staff

Walking within castle was taxing . Too many steps .bad for my knees . Shd inform future guests about this. Amenities were also lacking - no kettle for boiling water, no bedroom slippers, no replenishment of water. Check in n check out took a long time. Only 1 porter who I must add was good . We had to wait for van n golf cart to bring luggage to our rooms . Only 1 van n 1 golf cart which starts only at 9 am. Having said all that, the views from the hotel was quite astounding n as a castle , it was interesting n quite beautiful. At breakfast only 1 service staff. The hotel is severely understaffed . The staff was helpful n good but not enough help. Area outside the hotel was nice n interesting with good restaurants n shops

Incredible hotel, actually part of the castle. Quirky, fun rooms, Energetic climb to the restaurant. Highly recommend. Guests need to be advised how to check in since it is not possible to drive to the entrance

While parking outside the town and walking in with bags was a little inconvenient, it was understandable and well worth the trouble.

This was our top stay in Portugal. A bit expensive, but abolutely worth it. Very nice room, with very comfortable beds. Staff were very helpful, and gave us all the information we needed. Picked up our luggage (and us) with their golfcart. Service was excellent. Exclusive access to the castle, and the towers kept you away from the tourist crowds during daytime on the city walls. Also a very nice patio in front of the reception with a nice view over over the town. If we could afford it I would have liked to stay longer here.

An amazing place. Great history.

お城に泊まるという貴重な体験ができて、とてもよかったです。スタッフの方々もとても親切でホテルや周辺の詳しい情報を教えてくださいました。朝食もとてもおいしかったです。

Beautiful location with a novel concept of “Staying inside the Castle”, it’s more like staying in a hotel room, inside the Castle walls. They created a touch of charm by adding a welcome treat and sharing a letter about one of the Queens. We received an access card into the Castle to view some of the rooms and restaurant. The shops and walking streets inside the Castle walls help to create a village atmosphere. Our room provided standard amenities but appeared old and tired (hair dryer). No photos of the room as it lacked that WOW effect. We also notified the team via the app that we would be celebrating our 20th Anniversary (no special accommodations were made…for example, there was no note to say congratulations). Breakfast was good, but for the price point I would have expected more. I would not recommend booking dinner in the Restaurant (there are lots of great places in the village). At check in we were provided a map with recommendations, that was incredibly helpful. The staff was friendly and polite. We enjoyed our ride into the village and leaving the village and getting to talk to the locals.

Extraordinary stay at the Pousada Castelo de Óbidos! Though we thought parking outside of the castle walls would have been problematic, it wasn't whatsoever! The pickup & dropoff service offered by the hotel (and specifically Guillerme) was exceptional! We truly enjoyed all of the amenities offered by the "castle" ~ a once in a lifetime experience! We'll be back!!

Entendo que o hotel é antigo, mas o cheiro de mofo na sala comum estava bastante forte. Por outro lado, a equipe foi muito simpática e o atendimento no restaurante foi excepcional. No entanto, durante o check-out, o serviço de transfer até o estacionamento não estava disponível por falta de pessoal, o que me obrigou a ir andando com toda a bagagem — algo que realmente não esperava em um hotel da rede Pestana. Além disso, sou cliente Gold no Hoteis.com e, diferentemente de outras experiências, não recebi nenhum upgrade ou cortesia, o que geralmente é oferecido. Para comparação, tive uma excelente experiência no hotel da rede em Cascais, com upgrade e um ótimo vinho de boas-vindas. Por isso, ainda considero me hospedar novamente com vocês, mas deixo esse feedback para que possam avaliar esses pontos de melhoria.

Super location. Great staff. Amazing restaurant. Only negative is you need to park about 5/10 minutes away and have them pick you up.

This is most likely the nicest hotel in Obidos, located in the former medieval Moorish Castle and subsequent Bishops Palace, in the heart of the old city. Note that you must park outside the walls in the free lot behind a nearby bank. The hotel provides a golf cart shuttle for your luggage. The rooms are comfortable. Good included breakfast in the Bishops Palace.

Wonderful. Breakfast was incredible!

The rooms in the castle are small and quaint, but, hey, you’re staying in a castle! It’s magical! The staff is great both in the hotel and dining room. The food in the restaurant is terrific!

It's such a unique experience to stay in and explore a castle. Breakfast buffet was very good, but dinner is not...

Great hotel to experience the flavor of a historic castle, with many more creature comforts than the original inhabitants had. Clean and comfortable room, great bathroom, even a separate room for the bathtub! We were so impressed. Staff very kind and attentive. Parking is a bit interesting as it is outside the castle walls, but the reception responds quickly to transport you and luggage to your room, so no worries.

This was a fabulous experience… staff were fantastic and the bed was amazingly comfortable… Linens, pillows, mattress, breakfast 10/10!

Our stay in the castle was a great experince. The staff friendly. Breakfast great with some healthy choices Need to know walking here is on cobblestones. Cars are not allowed. If staying at the castle you are walking with suitcases from the bottom to the top. Wear good shoes Lots to do within the castle. Other places to visit are about an hour away

Dreadful, this place is not worth the money. If you HAVE to stay in Obidos, choose somewhere cheaper. This place has zero soundproofing in the rooms, you can hear absolutely everything your neighbours are up to, from using the bathroom, having a conversation to midnight fun & games. Staff are wonderful as is the breakfast, but unless you pay top $$$ for the most expensive Castle rooms, it’s not worth the money. For two nights, we had a total of 7hrs sleep - dreadful.