2.0
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2.0

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2.0

Perkhidmatan dan Kemudahan

6.0

Ulasan Pelancong De Castle Inn

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2.0
/10
Diulas 198 minggu yang lalu

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Filthy mattress & sheets. They didn't even bother to clean the room and change the sheets/pillow cases. Everything smelled really bad with lots of stains. I had to ask them to change the sheets. When they changed the sheets, I saw the mattress is filthy & with lot of stains as well. Bathroom was equally filthy - with cockroaches and leaky taps. Lot of red paint over the mirror in the bathroom. Service guys struggled to turn on the AC after which it did turn on but I could not change the temperature at all. Also, no hot water at all. It was just cold water. They also don't even bother to give you basic soap/lotion/nothing at all. Cannot understand how these guys manage to charge more than Rs.2200/night and still offer such a filthy room.
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Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Suite 6-1, Tingkat 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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