Penilaian & Ulasan Keseluruhan Grand Hôtel et Centre Thermal

Sadly the room was not as described. We had booked a double room for our honeymoon stay, with much anticipation for the hotel, we even included a message to make sure our room was suitable for such an occasion. We weren't expecting anything extra but we weren't provided with a double room like we booked. We were instead given a twin room with beds pushed together, and there were quite a few bugs in the room including some cockroaches. It was just a bit disappointing, especially for the price paid, and the fact that the spa is under renovation so we were mostly paying for the quality of the room which was below average. No compensation was provided for this despite asking if we could have the room we booked instead, none were available only twin rooms. I would like to say that the reception and bar staff were lovely and very helpful, and the cleaning staff attentive.

Struttura con un potenziale enorme, andrebbe pero’ totalmente ristrutturata. La camera presenta un cattivo odore dovuto alla moquette, non c’è l’aria condizionata ma un ventilatore esterno poco funzionante. Servizio e colazione molto buoni.

Da anni vengo in questo albergo, l'entrata al centro termale e la colazione erano sempre inclusi. Tempo fa la colazione é scesa drasticamente di livello, poi é diventata un'opzione a pagamento ed ora anche il centro termale non é più compreso nella camera. Il problema é che durante la riservazione, non si vede che il centro termale non é compreso e questo era l'unico motivo per andare in questo albergo. Tolto questo, rimane un vecchio albergo rimodernato, con lavori in corso, senza aria condizionata e caro come il fuoco.

This property is under renovation and very early in the morning they were running heavy equipment directly outside our second floor window and renovating the room directly above us using hammers and heavy equipment. I sent an email to the management to suggest that they not rent this room until the renovations were complete in the room above but never got a reply.

Hôtel en travaux donc extrêmement bruyant à mon arrivée le vendredi après midi. Chambre un peu vieillotte qui mériterait d être rénovée. Très bon service sinon

séjour convenable dans un hôtel en travaux d'agrandissement . un peu bruyant -

un très beau séjour

Très bien.

J'ai séjourné 7 nuits. Le quatrième étage était en travaux et j'étais au troisième ... Avant neuf heures, les travaux de rénovation commençaient. Le réveil était brutal. Pour accéder à la piscine, je devais payer vingt francs suisses par jour. Pour conclure, j'étais soi-disant un client VIP ... Je n'ai pas eu cette impression.

Ich bin mittlerweile das dritte mal in diesem Hotel. Es ist alles sehr sauber und modern. Die Betten sind bequem. Die Vorzüge eines kleinen Kühlschrank, Wasserkocher, Kaffeemaschine sind sehr angenehm.

Points positifs : la taille de la chambre, la taille du lit (160), la piscine extérieure chauffée, mais avec supplément, le peignoir, les serviettes de piscine et les claquettes fournis, le décor de la salle à manger et du bar façon 2nd empire, la gentillesse du personnel. Points négatifs : l'odeur forte de tabac dans la chambre, le prix excessif des repas, l'insonorisation insuffisante des chambres, la literie trop dure, les interrupteurs qui fonctionnent mal, les toilettes non séparées de la salle de bains.

Very nice hotel. Room was spacious and very clean. Restaurant for evening meals was faultless. Breakfast included both hot and cold. Something for everyone. There is some wear and tear here and there noticeably in the corridors between the rooms but this is a minor issue. I will definitely be staying here again on my next visit to the area.

The pools are wonderful and the service was great! The staff was very responsive when we needed something

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It promises more than it delivers. Poor bed linen and pillows and curtains which don’t cover the windows make for a poor night sleep

The property was significantly disturbed by renovations. The hotel not neither gave an upgrade or any additional benefits. Will likely not book this hotel through Expedia in the future as it misrepresents VIP status.

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Hotel is quite old. Theh keep it clean, but bathroom equipment is time to update

Très bien

Hôtel atypique avec des prestations intéressantes comme piscine extérieure chauffée à 36 deg ou le spa.