Penilaian & Ulasan Keseluruhan Candlewood Suites COTULLA by IHG

Quiet and clean new place

Very noisy throughout the entire night.

I was in town for a couple of days for work. To be fair the only reason people stay in this town is for oil and gas work. The hotels floor was very dirty from all the workers getting off work. The room had a permanent BO smelll so I got a candle to try and minimize it. Overall it was decent and I’m sure it’s hard to keep clean in sure a dirty environment.

Good place to stay everything is close by

The hotel was dirty, AC was not working properly and they changed me to another room and the smell was awful.

Good stay at the middle of the way.

Love the hotel, the only place we stay when visiting cotulla

Good stay, no breakfast provided

Check in went well. The water ran a bit in the toilet. Every thing else was fine.

The clerks were new

Cucarachas pequeñas.

Too Dirty

Very pleasant and enjoyable time. Nice size room on the ground floor wuth a small kitchen. They have onsite shampoo, conditioner, hand soap, and lotion by DOVE😉. The trash cans were LARGE. Staff was so helpful and friendly always with a smile🙂. Easy in/out. They keep their floors cleaned daily with shampooing. It's an extended stay so no breakfast as you have a kitchen, but complimentary coffee. The oilfield workers are there and the hotel was still clean overall.

Everything fine….. just the at conditioning was a bit noising….

We arrived earlier then check in time. And they still found us a room available to check in early!! Very happy

We reserved a handicap cap room with two queen beds several weeks in advance and called the hotel in the early pm to let them know that we were going to arrive late. We arrived late to find out that they had given our room to someone that arrived earlier than us is what we were told. This incident reminds me of that episode in Seinfeld that they know how to take a reservation but not how to keep it. The room had been paid for even if we hadn't shown up at all. They ended up giving us a king size bed for a family of 4 with a kid in a wheelchair and said they didn't have a roll away bed or anything else to make up for their own mistake. I ended up sleeping on a recliner. Terrible customer service. Trying to get them to give us extra pillows was a laughing matter as well since I was told they could only provide one extra pillow and that is it.

Rude staff. Dirty bathroom. Did not fulfill

It was good

Due to an extended stay in Cotulla for work I chose to stay at Candlewood for the suite style rooms. It was nice to have ample space and amenities during my stay. The hotel was clean and the cleaning service came by daily to tidy up while I was at work. Will stay here again.

Room was not cleaned properly.bathroom had hair on floor.also room smelled weird