I’m planing to call Expedia for refund for this facility. Room had no ac control (it was the hottest day ever), room smells pee and no refund for breakfast nor change to dinner even they are same cost.
Samantha
Rekreasi Percutian Keluarga
10.0
/10
Diulas 58 minggu yang lalu
Expedia Group verified review
Love the onsen.
Jon
Rekreasi Percutian Keluarga
4.0
/10
Diulas 58 minggu yang lalu
Expedia Group verified review
The hotel is very dated. The room was very unusual with the sink and toilet in the foyer of the room; very unusual. Our room had an outdoor onsen that was also very dated with the wood of the bath crumbling and wood rot. The dinner was not memorable with the beef and pork dishes tasteless. No one speaks English here so you bettee know some Japanese. Thw most notable thing about the room was the SMELLY TOILET. SMELLS LIKE SOMEONE URINATED ON THE FLOOR AND IT WAS NEBER CLEANED UP.
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Yuk Yin
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 59 minggu yang lalu
Hotels.com verified review
河景景觀一般 部屋細小,早餐美味
職員有禮親切,性價比高
??
10.0
/10
Diulas 84 minggu yang lalu
Expedia Group verified review
素晴らしいホテルでした。又行きます。
Lim
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 88 minggu yang lalu
Hotels.com verified review
Need to improve food varieties in dinner & room too hot as air cond not functioning well . Extra bed has to be made by ourselves as no service provided. If buffet can be upgraded to omakase with pay will be better .
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia