Sadly cold showers and no AC in our two rooms.

When booking I thought the rate was reasonable for somewhere to stop for one night, and the pictures looked good. Maybe some rooms are OK, but the further you go from reception, the worse the hotel seems to get. We stayed on the hottest night of the year. There is no air con so even with the window wide open it felt like the gates of hell, and overlooking the main road so there was no chance of sleep due to the noise. I called reception (from my mobile) and asked if we could switch rooms but was told this wasn't possible because we had already been into the room. The hotel is a 2* at best. Our room was shabby and dated with multiple stains on the carpet, dirty window and stains in the bathroom. Wouldn't recommend staying here.

TV in room didn't work and socket for kettle didn't work. Breakfast very poor with no fruit , only greasy cooked items & a toaster that burnt toast

Rooms clean but very dated.

Other than two fittings in the room (toilet roll holder and mirror light) almost coming off the wall without touching either, our stay was very much enjoyable. Staff were accomodating and the building and gardens were beautifully presented.

Eden restaurant was first class All freshly prepared before you Staff very attentive and polite

Nice, helpful and welcoming staff. Lovely grounds and building. A nice buffet breakfast in the morning. Spacious, clean room. Lift was broken during visit wasn't an issue for us.

Nice location, not a lot included.

Unfortunately, our stay did not meet expectations. The staff were polite, kind and helpful particularly when we had difficulty switching on the shower, which we appreciated. However, we were unable to connect to the WiFi the hotel could not provide or sell a basic toothbrush. The room was advertised as soundproof despite us hearing considerable noise from guests in the corridor, especially in the morning.

The room was extremely hot due to the weather and one fan provided wasnt enough to cool the room. The full length mirror was behind the hanging facility

This property was absolutely stunning. The grounds were delightful and relaxing, and it was lovely to sit outside and enjoy a drink in the gardens. Parking was easy and secure close to our room, the room was huge, clean, comfy, airy and had a small fridge which was great to keep drinks cool. We would certainly stay here again 👍

The only problem I had was with some of the lights that were not working

Staff friendly lovely food

Rooms are clean and comfortable and the staff are amazing. The hotel and rooms are a little tired in places but for the price, cleanliness and staff it’s one of my favourite places to stay in the area

Lift not working, has to carry heavy luggage up the stairs😓.

Rooms and shared areas are spotless. The staff are fantastic and lovely to deal with. The hotel is a little tired, but the cleanliness and staff more than make up for it.

For a night stay hotel was suitable for our needs. You can tell the rooms are very dated. The chair for the desk has peeling leather and was wonky. AC/Heating wasn't working properly. The outdoor card lock to annex wasn't functional. Anyone could walk into the building to be honest. Bed was comfortable. Staff i had encountered were nice.

The lift was faulty and remained so throughout my 1 week stay. No attempt to repair it. Also the internet was not available for streaming, only for your phones. The room heater had a mind of its own and didn’t work properly. The cleaning crew did a swell job. Breakfast was okay but no variety.

Yes

Great staff went over and above to accommodate us