バスタブがあり、広い充実したお部屋でくつろげました。

Todo fue excelente!!! Recepción, servicio, limpieza, comodidad, alimentos, etc.

Spa maravilhoso, equipe muito boa e prestativa.

Everything about this hotel is excellent! The staff were very helpful from check-in to check out. Clean room, modern amenities, spacious, accommodating, helpful staff! Free pick up and drop off from Zermatt’s train terminal, free luggage storage service after we checked out and had to go skiing, they even let us use their spa shower after skiing. Will come back gain. Thank you Fleur de Zermatt!

Muy padre, tiene todas las comodidades y está muy bien ubicado.

Hotel muito bom! Equipe simpática e prestativa. Localização muito boa. Mercado super perto. Spa maravilhoso.

Breakfast was great

War top.

Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.

Our stay was excellent. The room was very cozy, clean and comfortable and the balcony offered views of the Matterhorn. Breakfast was very delicious and the staff were attentive and friendly.

Spotless room and very comfortable stay. Totally recommend.

La propreté ainsi que la vue sur les montagnes

Fabulous

Fabulous

Room was perfectly set up, staff were polite and helpful, and skiing was a breeze with their accommodations.

We received an upgrade and the room we got was spacious and had views of the Matterhorn. There was a spacious balcony as well. The room and bathroom was well appointed with a Nespresso coffee machine in the room. The included breakfast was nice with both cold and hot options. I would definitely stay here again.

Muy bonito

The stay was excellent, tasty fresh breakfast...would highly recommend.

Cafe da manhã com opções à la carte excelente.

Dirty room and poor service I had a very disappointing experience. The bed sheets were dirty and I even found hair on them, which shows a lack of proper cleaning. The room was not well maintained, and the staff were unfriendly and not helpful when I complained. This is unacceptable for a hotel. I would not recommend staying here.