Room was okay not great.

Excellent service, but not family friendly to those who

Food - exceptional just very large portions when ordering in both restaurants. Hotel - exceptional just very loud in the reception and restaurants due to overly loud music making it very difficult to hold conversations or hear the hotel staff. Lovely flautist during breakfast and good facilities. Room cleaning service wonderful.

The management and staff went the extra mile to please and accommodate all guests. I was impressed that they encouraged handicapped members in front line customer facing roles. The managers were seen guiding and encouraging staff to deliver a pleasant stay.

Always a great stay due to location. Spa treatments were great. Short but overall great stay.

Good hotel. Next to the mall. Nice gym.

Clean Room Good staff

Nice ambience, polite and friendly staff, excellent food and lavish cuisine

NA

ABC

my partner and i were very impressed by how quiet it was on the executive floor. the buffet was unlike any other buffet we have ever experienced. our room was clean. we felt very safe. the staff was so friendly and accommodating. we went for massages 2 days in a row. we really enjoyed our stay and had an incredible time.

Excellent

Very comfortable. Excellent facilities. I would like to express my special thanks to the staff who could not have been more helpful

Stayed for shopping trip, it worked for that.

It definitely stood out

It was an amazing experience

The room was clean, modern and spacious. Room service was prompt. pool was good but

Convenient to metro

Great vantage venue for shopping and central Kochi

Comfortable & Convenient. Excellent customer service. Very satisfying experience!