Wonderful hotel, great service with spacious rooms. Breakfast buffet was incredible. Enjoyed the public baths; nice and clean.

Breakfast had plenty of options and varied their choices. The staff were kind and friendly.

Não há nada de negativo nesta propriedade. Do café da manhã aos quartos. Da simpatia dos funcionários ao olsen. Os jardins e o silêncio. Tudo perfeito.

We took advantage of the shuttle transport from Kanazawa Station, which was just the begining of the many services this lovely hotel offers guests. Upon arrival we were greeted and our check in was processed in a very personal and welcoming manner, making us feel special and valued. The hotel has an absolutely beautiful interior featuring muted colours, subtle lighting, a peaceful courtyard garden, restful public areas overlooking a lovely peripheral traditional Japanese garden, extensive artwork displays, reading areas on every floor and a rooftop area for contemplation. Our room was arranged for maximum use of space and serenity, with wonderfully thoughtful features to enhance our feelings of cleanliness and comfort. In our many years of travel, my husband and I have never before stayed in such a truly lovely and restful environment - our stay at the Kanazawa Sainoniwa Hotel will be remembered as a highlight of our first trip to Japan.

A GREAT place to stay In Kanazawa. The location is not easily walkable, so we either took a taxi or walked to a nearby bus station to get around, but everything else about this hotel was close to perfect and well worth the minor inconvenience of location. The hotel itself is uniquely beautiful in a modern way, everything is orderly and spotless. The room feature both traditional mat floors and futons, or beds with mattresses (all in the same room). The public baths are very spacious and clean (men vs women), and the breakfast is outstanding. 90% of the guests are comfortable walking around in their kimono/robes, and 90% are Japanese/asian. Truly feels like a place that caters to Japanese, but also very accommodating to westerners, so definitely stay here if you want a great Japanese experience, and did I mention the room rates are very competitive, if not on the low side.

従業員のみなさんに大変親身にご対応いただき、感激しました。 室内はもちろん館内全体が清潔で、気持ちよく過ごすことができました。 今回は夫婦のみの宿泊でしたが、今度は子供も一緒にお世話になりたいと思います。

近くにあるお寿司屋さんに行きましたが、常連さんがいっぱいだったからか、私達が入っても注文も全く聞いてもらえず。ビールを運んできていた女性のからも何も声をかけてもらえなくて、どうしたら良いか分からずでした。 お客様が煙草を吸い始める段階で、嫌な気分になって出て来ましたが。結局、その時も何も声がけがなくて、こんなお店があるのかとビックリしました。 その後、金沢駅まで行きましたが。早く食事をしてホテルでゆっくりしようと思ってた計画がすっかり台無しになりました。

ソファーが、背もたれが無くくつろげない。

素晴らしいコンセプトの開放感溢れる素敵なホテルでした～。 まったり、癒やされます!

The area is not great. Everything else was pleasing. The room is very quiet.

Wonderful hotel. Beautiful room and great breakfast buffet, the hotel staff were very kind and accommodating. It is a little ways from the main touring areas but the hotel provides shuttle service to the train station so was no problems. The shuttle driver actually took our luggage to the hotel so that we can tour around before going the hotel to check in which made our first day go very smoothly. All in all, we had a wonder stay!

We loved this hotel and couldn't fault it! Lovely and friendly staff, large clean and super comfortable room, great breakfast, fabulous hotel amenities with some excellent and thoughtful touches. Free shuttle bus super helpful.

館内設備はとても充実していて、お部屋でもとても快適に過ごせました。 朝食もどれも美味しく、一泊でしたがとても楽しい旅行となりました。

清潔感がありゆったり落ち着いた雰囲気でとても過ごしやすかったです。 広すぎないので静かで良かったです。

初めての利用だったが、スタッフさんのご対応も丁寧ですごく良く、お部屋も綺麗で使いやすい間取りがとても良かったです。朝食もとても種類が豊富で、美味しかった。ぜひまた宿泊したい。

朝食がさいこーでした！

満足出来た滞在でした。 またお世話になりたいお宿の 一つとなりました。

到着後のスタッフのお迎えからチェックイン、チェックアウト後のお見送りまで大変気持ちよく過ごさせていただきました。客室、館内施設、朝食、清掃、スタッフ共に満点です。金沢に来た際は、彩の庭ホテル一択です。

記念日の宿泊とお伝えしていたところ、心のこもった手書きのメッセージカードをいただきました。スタッフの方みんな感じの良い対応で、くつろいで宿泊できました。

This place is a jewel. Gorgeous rooms, terrific bathing area, and staff that is exceptional. It’s located a bit away from the action, but their shuttle service to the station works very well. I felt we got great value.