Penilaian & Ulasan Keseluruhan Sleep Inn & Suites Conference Center and Water Park

Entire hallway smelled of weed and the housekeeping was spraying the carpet to try to mask the smell. Pool area and rooms need a refresh. It is one of the few hotels with waterpark but they need to invest in the property to keep it nice

Conveniently located in the mall

Good

Had to call maintenance to fix the door as it would not latch shut, sink took 5 minutes to drain, and a piece of metal from the bed frame cut my daughters leg.

Pool area and specifically the locker rooms need more attention

Pool area was fun, beds were comfortable

It’s in a central location and easy parking, but hotel is getting run down, the bathroom fan didn’t work the trim in bathroom was coming off, the room smelled stinky. Screen window was cut open, the pool area by the hot tub needs new paint job, things were a bit rusty. Didn’t really see many workers

It was fine

Great place to stay in all aspects! Good for family or a quiet stay with the spouse.

We would never go back. Hotel is dirty and unsafe. Rooms filthy. Bathroom towel rack and shower door full of rust. Carpets felt like they had never seen a vacuum. The pool should be shut down. The entire pool and hot tub was filthy and I mean filthy. Not to mention all the mold on the walls and ceiling. The plaster around the hot tub and pools is litterally missing in multiple places. Rust all along the pool and hot tub. Railing going into the hot tub os not secure and very wobbly. The hot tub is huge and about 6 jets work in the entire thing. Only 1 of 3 slides work. The one the goes outside is blocked by a rough piece of plywood which is not safe at all. The arcade is so dirty i would not let my kids touch any of the games. You can clearly see nothing in this hotel gets properly cleaned or sanitized. The breakfast was so hard and crusty. Looked like it was sitting out for days. We didn’t dare try it. I honestly wouldnt pay 50.00 for a room here and they are charging 180 plus. Whoever owns this hotel clearly is not putting any money whatsoever back into the place. If things were fixed, cleaned and maintained. This hotel would be awesome as its in a prime spot connected to a mall. I actually made reservations for this weekend as well as next weekend. But after being here this weekend. That was enough and we promptly canceled for next weekend and booked with a much cleaner, properly maintained and managed. This hotel needs to be reported!!! Gross!!!!

Broken items, overflowing garbages,missing handle on shower with sharp screw sticking out, no bathtub, terrible lighting by sink, staff not uber friendly, rooms are beat up. Put some $ back into your property.

I will never stay at the property again. I mean it’s a place to sleep but rooms are in desperate need of updating. No bath tub and the shower is shaped weird, I stepped back and slipped and fell hitting my head and cracking a rib. No good .

Hotel is well loved, very high traffic with the water park attached. Paper thin walls, could hear every conversation in the halls and next rooms as clear as day. Food smears/fingerprints on the walls, the free breakfast was pretty pitiful. Juice machine out of order and limited options. Mystery liquid in one of the elevators for most of our stay even after alerting staff and seeing one of them exit the elevator. On the plus side, very convenient to be attached to the mall for shopping, movies or heading to Tilt and of course the water park.

I got the regular room with two queen beds. Good thing, because the first bed, the box spring had obviously collapsed so I had to use the second bed. This one smelled like cigarette smoke. The rest of the facilities were pretty beat up and run down. For fifty dollars this place would be okay, but for a hundred fifty, its about a hundred dollars overpriced. However, the breakfast was pretty good.

Place is in need of a upgrade, swimming are was dirty, lots of things not working and rusted, had to get the toilet plunged to get it to work, just not what I expected.

Every time I stay, why not this is the place love how it’s conveniently connected to the mall

The stay was just average. There wasn't anything memorable. When the temperatures are below zero outside, the pool is pretty cold inside. Some of the kids in our party didn't want to swim because of the temp. Them seemed a little understaffed in the pool area. Only one employee making pizzas, doing laundry, and running the arcade desk. She was trying but seemed overwhelmed.

Excellent

Pull out couch waa ripped and had duct tape and zip ties holding the mat together. My kid fell through the bed. The door latch was hanging off woth screws hanging out. The coffee machine had water in it and didnt work. The pool water was freezing cold.the purple slide wasnt up and running. Not impressed at all. I would like a full refund back.

This hotel is falling apart. Slides and pool were down when we arrived. Breakfast was awful. Way worse than typical hotel breakfast.