Great

Place was clean, getting the keys easy, all you have to do is follow the instructions, but most important was the responsiveness of the administrators when asked questions.

Only one elevator on the property was working which madd wait times up and down impossibly long. Communication between the front desk property itself and the apartment management was n

Room was clean, spacious, quiet and had most amenities needed.View from balcony was fantastic. Walking distance to theaters, places to eat. Only problem was 15 to 20 min wait to take elevator to upper floors and easy to get lost in parking garage.

Room was clean and have everything you might need. Close to a lot of good restaurants and sites .

Room was very clean and sooo nice

The staff customer service was poor.

Mid, bed was very hard.

I had booked super last minute because I was scammed by somewhere else. I spoke with Alex and he was super accommodating and my room was ready within 20 minutes of checking in. From checking in to checking out was very easy. The room was perfect with an amazing view. They saved my Toronto trip.

I WOULD NEVER STAY HERE AGAIN. The location is amazing. The room exceeded my expectations in size, quality and cleanliness. However, the elevators are not working properly and we were told have not been for a long time. There is one elevator that services floors 28-48 and it also goes to P1-P5. No exaggeration, you need 20-40 mins to take the elevator up or down each time and will be crushed in like a sardine. Almost everyone we spoke to on the high rise levels all take the stairs to and from floor 28, where you can access the low rise elevators. The inability to get on or off the floor was deplorable. Secondly, the door staff are kind but do not work for the rooms. They can’t help you and you have to use a chat. No one answered or responded to us. Not even to acknowledge my messages. In short, location and room were perfection. I would never recommend this stay based on poor building maintenance and zero communication from hosts with requests or questions.

Check in was smooth, room was spotless and beautiful. Beautiful view too! No issues with anything in the room, had everything I needed. Only complaint is the elevators in the building, seemed like only 1 of them was working and it was painfully slow, made even worse by the amount of people waiting to go up. Aside from that, everything was great and I would come back here again!

Elevator takes forever

The property is well located, beside the CN tower and the aquarium. Be mindful of the checking process by email and that the address for the check in is on a building beside where you are staying. It is separate by a parquing lot. Fill out forms by email, provide security deposit and they will provide you with your room number. This info will be forward to the security person on the lobby. He will provide you with your keys. I've checked for bed bugs but facilities were clean. There is a fully functional kitchen. Entry on the building is done by security fob. I would give a 9 out of 10, just because there is not a security person on the building.

Close to everything downtown. Very clean and well stocked.

Clean and spacious

Excellent service, studio suite in an unbeatable location. Would enjoy returning.

Everything was great

Having only one elevator made getting to the condo and going out a hassle. We had to add 20 - 30 minutes each way just for elevator wait times.

Perfect for our requirements. Brilliant location. Clean and tidy, warm and cosy. Great base in Toronto.

The room was nice and clean but all the amenities were not working, sauna and steambath and the jacuzzi. Its sad cause I was really looking forward to a nice steambath and a sauna. I would stay there again but i would make sure everything was working before I booked the room which the staff should have informed me.