Willow
dengan Anak
6.0
/10
Diulas 13 minggu yang lalu
Expedia Group verified review
Bathroom was not clean, pink mold in shower corner indicated it had not been sanitized in quite some time. Soap scum could be scraped off by your fingernail. There was a pile of dirt/dust and hair on the floor at the corners of the bathtub. There were toothpaste spatters on the dark cabinets. The shower curtain rods were rusted through and rust stains were rubbing off onto the fabric on the shower curtain. Visible dust accumulated in the cabinets.
When asking for the bathroom floor and shower to be cleaned the issues were not fully addressed. We received fresh towels but the dust, splatter, mold and dirt/hair piles remained. The dead mosquito that had been sitting on the bathroom floor by the toilet since we checked in remained as well. Chunks of granola were in the carpet and stuck to your socks.
The kitchenette, fridge and pool area was clean and appeared well maintained. We did not visit the restaurant.
We have stayed at this hotel for several years and this is the first time we had concerns with the cleanliness.
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