WiFi and tv didn’t work

I wasn't actually gojng to leave a review, but they've had the cheek to email and ask, so here you have it. DO NOT STAY HERE. Find ANYWHERE else. The whole place is an armpit. The mattress was flat as a pancake, springs hitting you everywhere. The single pillow each person is allocated is wafer thin. Went downstairs to ask for more pillows. Response given, from the most useless, uninspired staff in history was "No, not one spare one in the whole hotel". Tried to buy a drink from vending machine and despite the machine being full, like everything else, it didnt work. The staff, again, could not have cared less or been less helpful. Between the pillow, the springs in the bed & the staff, you'd get more support from the current government. For your own sake, read this review and go elsewhere. I've stayed at the Novotel and the Premier Inn recently (both were full), both are local, pay the difference and stay there. Or stay at home. Or in a tent. This place is TRASH!!!

Breakfast was not good

Rooms are always clean & tidy, staff friendly & helpful, only gripe is the mattresses are too soft so tend to sick into them

Bedding was clean, bathroom was clean.

Room was fine , very reasonable price, great location, easy parking. Lady on reception was a bit grumpy when we checked in , maybe because I couldn’t remember my car registration but it’s not as if it was busy. The night porter couldn’t have been nicer and we loved the fact that we could have a nightcap in the bar after a great night out in Wolverhampton

It was a nice few days stay..The breakfast was nice .the staff were helpful and friendly The room i stayed in was nice and comfortable i would recommend it

The hotel is in a great location but it does need to be updated..

Was a nice double room , bed was comfy too

😊👍

Yes it all good

I didnt have breakfast

Room wourn out and cleaning could be better.

Room was ok and did the job for 1 overnight stay. It smelled a bit damp but felt better when we opened the window. Breakfast was good and plenty of choice. Would recommend if you just need somewhere to stay for the night.

My initial room was unacceptable. Upon entering, I found a dirty towel on the floor, a wet shower tray with hair in it, and a broken window. I immediately reported these issues to the front desk. The staff were helpful and moved me to a second room without question. However, this room presented an even greater problem: noise. Situated on the ground floor directly next to a traffic light junction, it was subjected to constant noise pollution throughout the night. Every loud vehicle and bass-driven stereo was audible, making it impossible to sleep. Furthermore, the room lacked basic privacy; opening the curtains in the morning revealed a direct view from the busy street, with no net curtains or sheers to shield the interior. While the staff were polite and responsive, the fundamental issues with the property's maintenance and soundproofing made for a very unpleasant experience. The overall atmosphere and lack of amenities reminded me more of a hostel than an established hotel. I cannot recommend this property to anyone seeking a peaceful, comfortable, or privte. stay.

The room was spacious and clean. Staff were all friendly. Not a bad breakfast either. Ideal location for a night out in town.

Even for a budget hotel the experience was disappointing. The room was not particularly clean, we found a small insect in the bedsheets. Shower was dirty. Staff not particularly friendly. Decent amount of options for breakfast, adequate considering the price (£7pp if not included with the room)

Awful, young girls on reception lack any customer service skills. Even advised us to order uber eats instead of eating there. Wifi not working, room freezing. Bed was dipped and you could feel every spring in the matteress so didn't sleep at all. Duvet is the thinnest duvet I've ever had, pillows hard. Shower trickled and drains clearling blocked as water filling up in shower tray. Other guests shouting and arguing. Awful from start to finish

Good

Good bar no breakfast