Best Western Heritage Inn & Suites

Terokai Best Western Heritage Inn & Suites
7.4
Baik
Daripada 613 ulasan
Kebersihan

7.8

Keselesaan Bilik

8.0

Lokasi

8.8

Perkhidmatan dan Kemudahan

8.0

Ulasan Pelancong Best Western Heritage Inn & Suites

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Ulasan teratas
John
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Everything was good. The room the breafast good
Jeannine
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Nice property. Great staff
Naok
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Conveniently located for our needs. Free breakfast was great. But the hotel smells; the room really smelled. Based on other reviews, we avoided the pool and hot tub. But someone else we know checked it out. Said the pool had a black scum on the bottom; the hot tub wasn’t filled high enough to run the jets and also had a filmy scum layer. Gross
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Rebecca
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Everything was good
Verified traveler
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

The pool was not the cleanest but the spa was unusable.
Stephanie
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

The staff are always positive, professional, and friendly. Our room and the property was clean. There was a good variety of breakfast items that were fresh and tasty.
CHARLES
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Great shower and breakfast
Frank
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
4.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

The first room we stayed in had half of the power out. We didn't know that when we put our food in the refrigerator. We found out the next morning when we took it out, and it was warm. Additionally, our phones wouldn't charge. They did give us a new room the following night and that room was ok, just smelled bad. Food was ok. When we went to report the power issue to the front desk, there was no one available. We waited for a half an hour before we had to leave to go to work. Also, we had a question the first evening and could not find the front desk person as well. Not a good experience. It was close to our job but we will not be coming back in the future.
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GEORGE
4.0
/10
Diulas 23 minggu yang lalu

Hotels.com verified review

The hotel is a mess. It needs to be rehabbed. Our stay was definitely the worst ever in a hotel. Our first room had a very leaky AC unit. They moved us to another room which was mold infested and under the bed was raw concrete. My wife got sick so we checked out.
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
6.0
/10
Diulas 24 minggu yang lalu

Hotels.com verified review

Toilet was boken and had to manual flushby opening top and pulling lever.
Leonore
icon-Perjalanan Perniagaan dengan Rakan
Perjalanan Perniagaan dengan Rakan
6.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

It was average
Martha
icon-Rekreasi
Rekreasi
2.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

The pool and hot tub were filled with algea. No manager on site.
Sonya
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

The propert was easily accessible from the road. Staff was friendly. Room was clean and bed was comfortable.
Verified traveler
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

It was excellent.
Lani
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
8.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

Our fridge was not working, but the front desk clerk swapped it out for me. Luckily I had a cooler that keeps things cold for a long time or my food would have gone bad. The pool was a bit dirty and the hot tub was filled but not at all warm. Food was good and the hotel was quiet in the evening.
Linda
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Very quiet and clean.
Trevor
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Pillows need to be replaced. They were quite uncomfortable
casey
icon-Rakan dan Keluarga
Rakan dan Keluarga
8.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

Had a good time as my daughter got married the hotel was close to the venue she got , married at. Price was good .
Bruce
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
6.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Towel rack in bathroom rusty, water coming out of the sink was low pressure
William
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

The lady working at the desk was so nice. Everything was clean. The breakfast was one of the nicest I've had at any hotel in the past years. One note: I was concerned about a man who kept coughing around the buffet. Then, I noticed the lady came out and sprayed Lysol and even sprayed it in the elevator after he left. I liked that.
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