Rigtig fint hotel - vi blev lidt overraskede over larmen fra VM-setuppet på pladsen ud mod vandet, som vi ikke var blevet advaret mod. Tværtimod er hotellet omtalt som meget roligt. Da vi nævnte det for personalet, var de dog meget hjælpsomme og forsøgte at gøre op for det. Vi fik et nyt værelse, som dog ikke var af samme kvalitet, som vi havde betalt for. Vi fik en middag på hotelrestauranten som plaster på såret, som vi dog desværre ikke kunne bruge pga. andre planer. Topkarakter til personalet for håndtering efter vi nævnte vores problem.

Property was beautiful, clean, well kept. Very conveniently located, in a very walkable area. The staff was amazing, kind, accommodating, ordered my taxis, helped me book my train ticket. I couldn’t be more grateful.

Beautiful, quiet property

Beautiful with amazing breakfast. Staff was so helpful. Warm and welcoming staff at every level.

地點很方便，早餐好吃，人員很親切，附近餐廳非常多適合家庭及旅遊好地點

Everything was fantastic. The staff were excellent and very friendly/helpful. Daniela was extremely pleasant and made a very good brunch recommendation upon our departure.

Great location and service but not really a luxury property.

Immaculate and great location. Beds are not comfortable- very hard. Expected better from a property of this level. Their response was to put a mattress topper on - on the last night of our stay. Staff and amenities are fine but not memorable. Overall disappointing.

Cerca de todo enfrente de la plaza

Location was perfect and the staff very friendly and professional!

Localização perfeita, café da manhã maravilhoso, quarto excelente, tudo perfeito. Recomendo

The hotel was supremely comfortable, the staff impeccable and the welome warm. What more could one wish for?

Excelente hotel, toallas muy limpias, cama súper cómoda, staffs muy amables y ubicación insuperable . Desayuno variado y bueno y el restaurant muy bueno y elegante

This hotel is Amazing with a capital A. Booked on Orbtiz just before we took off from Philly to Lisbon. Upon arrival, our reservation was not in their system, so we were provided a complimentary breakfast. Our room got upgraded too. Because our room was available we got to check in early. Great location. Less than 100 feet from the Parca do Comércio. Walking distance to everything. Short Ubers to train station and the Belém Tower. Hotel staff responsive and attentive. We had trouble understanding the train shutdown to Porto because of the recent horrendous storms. Staff worked all that out for us. Breakfast was incredible. You could do made to order items or eat from the buffet which included fresh breads fruit salmon bacon etc. The breakfast will not disappoint. Afternoon champagne was a treat too. Pool water is on cool side but didn’t miss it because there is so much to do in Lisbon. What stands out most is the hospitality extended by every member of the staff.

Servicio y el personal

Hotel is gorgeous, room had a lively view and comfortable beds. Staff very helpful. Pool was a bit too cold for us

Excellent service and great location.

Great location, beautiful hotel, lovely room, delicious breakfast and above all excellent service. The pool is chilly if you use the spa are but the massage we had was out of this world.

Très bon emplacement! Joli cadre dans un ancien palais! Personnel très agréable.

Alles wie erwartet.