Really odd layout - the bathroom feels very

Todo estuvo mediatizado por la limpieza de la habitación: no pasaron a limpiar ni un sólo día de los cinco reservados. Al reclamar en recepción, nos dijeron que la limpieza es un cargo adicional y únicamente nos ofrecieron entregarnos toallas limpias y papel higiénico en la misma recepción del hotel. Por nuestra parte, advertimos al hotel que en la información de la reserva no consta la limpieza como cargo adicional (lo comprobamos en la propia web del hotel). No sirvió de nada. Entendemos que la normativa europea en materia de consumo (defensa de los derechos del consumidor) establece que la información de reserva debe incluir todos los cargos adicionales. De no ser así, queda claro que la limpieza está incluida en la tarifa de la habitación previamente abonada. Quizás ustedes, en su papel de mediadores, puedan ofrecernos una aclaración al respecto. Gracias de antemano. Atentamente, Beñat Unanue

Veldig god valuta for pengene.

clean spacious room nice staff

The apartment was lovely, very clean, great location next to a fantastic bakery and near the city centre. We did unfortunately get ants in the bathroom which was strange given the cold weather.

Hotel was in excellent location and room nice and large. Unfortunately heating only comes on when it is 10c outside. Therefore I was freezing cold indoors in the evening and then too hot to sleep in the early hours of the morning. When I adked for my hesting to be turned on at 8pm one night I was told use an extra blanket, I was working not houng to bed. Petson on reception didn't seem to vare byt the heating was on.there so cold wasn't affecting her.

Online check in did not work hence check in was longer than necessary.

Hotel itself is dated but acceptable for the money. The location is great BUT if you have a problem as we did with the air con the staff are at first dismissive and then plain rude. I booked this hotel with two important things mind, location and air con and I don't consider 31° (at 11pm) acceptable. We were offered another room for an extra £140! But even after accepting we had no choice it was impossible as the manager could no longer be contacted. Lots of hotels available, do yourself a favour and pass on this one.

Servicio normal

Hôtel très propre et calme mais service moyen , pas de changement de serviette de bain n’y de passage de femme de ménage durant notre séjour de 3 jours

Great hotel…amazing location and very reasonably priced. Didn’t try the food so can’t comment. will stay here again whenever I visit Wroclaw

Surprisingly affordable, convenient and staffed by capable, polite multi-lingual people.

Recommending. Good stay. Wishin walking distance and huge rooms.

Great location, easy walk to the old square. Handy shop and cafe round the corner. Nice and clean, helpful staff

Nice hotel close to the Old Town

Alt godt, ligger centralt og i gåafstand til alt. Gode store værelser og udenærket morgenmad.

The hotel doesn't supply milk for tea/coffee in the room which is odd.

Went to check in at 0100 in the morning after arriving by plane. No room for me, no manager to ask, placed in random apartment in another part of town. Had to get own taxi at 2am. Nasty apartment and horrible bed. Back at hotel next morning to complain, but no manager and no contact number to speak to anyone. Given email address for manager - sent email 3 times - no reply. Advice - avoid this badly run dump at all costs

Hotel con tutti i servizi a due passi dal centro, buona la colazione. Pulizia camera ottima, a richiesta e a pagamento

The hotel was fine for one night whilst visiting the Christmas market. The room was large, clean and was pretty warm as I think it has under floor heating. The hotel does need to invest in some new pillows and a couple of UHT milk with the teas/coffees would be great.