Good : 1. The location to watch little penguin 2. Very kind and friendly male staff Bad : 1. Aged room 2. Poor amenity

Great location, clean room, well equipped, older styling furniture. limited reception hours. Tax invoice is not sent, not provided, difficult to get.

Nice view nice staff

Amenities were very basic for the price. A microwave but no eating utensils apart from a cup and spoon. The fridge was not even turned on.

Great location to beach and shopping

An enjoyable stay but the overall style of the property was a bit

I was pleasantly suprised by the refurbished and well appointed rooms, no complaints about the interior. A few small things were an issue - lightbulbs that were out and doors that rattled all night in the windy conditions, and no main meal vegetarian options in the restaurant - but nothing serious.

If we were to stay in Burnie again, we would stay there.

Nice tidy room, close to beach and penguins

Large room, nice view, easy check-in.

Everything OK - staff very good - only downside was no toaster, no plates, no cutlery - only cups and teaspoons

Clean room…helpful staff. Only negative was that there was only 1 face washer..would have loved one each…

Great location with the waterfront across the road and the city centre a two minute walk. Lovely friendly staff.

Friendly staff, great location

clean,staff,convenient to everything

Personally, I was disappointed with the bathroom, it would appear that the exhaust fan wasn't working resulting in one very wet bathroom with water running down the walls because of steam. We did mention that when we checked out. Karin Strobl

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Prompt response to my queries was highly appreciated

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Right on the seafront fantastic staff and good bar and restaurant good access to city centre and a few other restaurants in town and shops Older hotel but well kept with great staff