Best place to stay in Jindabyne

Great location but the bathroom in our unit stank so bad. It was coming from the water pipes / drain which made the unit smell and bathroom quite unpleasant.

Really good, spacious apartment for a very good price - it was late season but much cheaper than expected. Staff were very helpful when I asked to change to a quieter room - those facing the main road can be a bit noisy.

If booking with little kids bear in mind at least some bunks don’t have a safety rail at the top (e.g. ours), which even at an economy price isn’t really acceptable.

Staff were very friendly and accommodating when we needed a late check out.

Staff were friendly and helpful. Property is sufficient.

Had a great experience creating memories with my parents. Thank you Alphine for being part of this unforgettable memories.

Great spot to stay.

I’m happy to stay with them next time.

Excellent kitchen

Great stay , very convenient location , excellent facilities , good spot

Check in and check out was quick and easy. Disappointed that there was staining on the bed sheets on the top bunk and dishwasher scraps from previous users were still present.

Rude owner of the property Under high drugs and alchol Tried being violent with us during stay Never ever stay there Your life can be in danger

Nice place

Property was well located, heaps of parking and quiet.

Good location but run down. Rooms are spacious and common areas are ok but it is obviously an old renovated hotel. The window an are single glass so you feel the cold and hear traffic. Also when we arrive one of the bed was not done. Not great!

It functional, tailored really for skiing overflow from nearby resorts. Local Mexican restaurant was excellent.

Arrived at 1:50pm to find a sign on the front desk that said reception is closed until 2 pm. Waited until 2 pm before approaching the desk and asking the man behind the desk if we can check in to which he replied he doesn’t work there and would call the manager. He called the manager on loudspeaker and we were able to overhear the conversation where the manager responded and said he is closed for lunch and if we don’t like it, we can go somewhere else. We waited another five minutes and the manager appeared abruptly and rudely and when we asked him if he wanted us to go elsewhere he said he would not give us a refund and that we shouldn’t be eavesdropping on his conversation. We explained the conversation was on loudspeaker in a quiet reception area and it was very rude of him to speak. this way to guests that were there to check in at the required time. This man continued to be intimidating with a loud voice and no apology for his behaviour. This made us feel very uncomfortable as guests at this accommodation. As a business owner who frequents this area I can confirm I will never stay in this property again and hope the business owners consider who they have representing their company and perhaps offer him customer service training if they wish to stay in business. We did request a refund through the company we booked through and they attempted to obtain this for us however management refused to refund. Would not recommend this accommodation.

good overall

Loved the place, close to shops, check out times could be a bit later, hard to wake up and rush checking out at 10am in cold days. Other than that, process was easy. Highly recommend