Clean and tidy but internet not available and so no movies or television

The room was very comfortable. Dan was welcoming and helpful. The fact that it was just a short, direct walk to the hospital was great.

Needs a new bed but we’ll kept up for an old place

Parking inside was a bit tight for a larger vehicle

The St Vincent’s Hospital is directly across the road. I would definitely recommend this motel for any family needing to be near loved ones in hospital. 5 star motel experience. Thank ypu

Great staff. Very helpful. Close to St Vincent's Hospital. Owner offered car parking area even after I'd checked out.

Clean and comfortable room great service

This motel is very old and the room I stayed in has not been updated for at least 30 years. It felt grotty and unpleasant. The room smelt sour, the carpet felt like it hasn’t been cleaned in years and the pillow cases smelt like someone’s sweaty back had been lying on them. There comes a point in time when upgrades must be done rather than charge prices that reflect a better quality motel.

Friendly efficient clean and great hot water

Room was clean excellent you could find everything you want outdoor sitting is wonderful and pool was nice could been bit cleaner but otherwise good had good stay would do it again

Handy to road

The room was pleasant enough, and clean. However, the smoke alarm was in the drawer, with the battery removed! I thought places such as this had to have interconnected smoke alarms? No plates or cutlery, apart from 3 teaspoons. In short, if i need to stay in Toowoomba again, i wont be staying at whiteoaks.

The motel was on a lovely quiet end of the street. My room was very clean, lovely soft towels, and a comfy bed. Felt safe staying there as a single woman. A very nice stay.

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Did not have any electrical plugs near bed so CPAP machine needed to have a long extension cord (which we conveniently brought with us) in order to be used. No crockery or cutlery except mugs, teaspoons and water glasses. We had brought our own plastic plates and wine glasses and plastic knives and forks so not an issue. Also no face cloth in bathroom and again we brought our own.

I really felt comfortable and safe at the motel. However, if you provide a toaster, can you also provide plates and bread/butter knives. I did not see, anywhere a folder providing information for guests. It may have been in the drawer that I didn’t open. I will stay there again. It’s a great location. Thankyou .

Reception experience was fast and pleasant. Room was clean and ready. Plenty of food options nearby. Quiet surroundings. We would stay here again.

Friendly staff. Convenient access to hospital

Very nice and warm welcome, great room big cumfy bed

Helpful late arrival service. Parking our long vehicle. Lots of help and kindness