Parfait

La calidad del lugar y la atención

Beautiful, quiet hotel. Well trained staff

The hotel is quite nice and in an excellent location. We booked a suite with a terrace and supposed lake view. While the room was plenty large and well appointed. The terrace was a 2x2 terrace on the side with a barely visible view of the lake through several trees. We also experienced no hot water for a full day out of a 4 day stay. While we understand that equipment breakdowns happen; management felt an AI written apology was sufficient. My experience in similar circumstances has been that customers deserve a bit more in terms of credits or discounts to maintain satisfaction in these type of situations.

Firstly the greeting was warm and genuine. Super helpful. I forgot my tie for a conference i was due to attend the concierge found me one and then proceeded to swap it with his because his one looked better ! Amazing people beautiful location and amazing facilities! Could not recommend it more. Congratulations to the management for creating such an empowered team.

Lovely room overlooking the lake, clean and able to get in early, which was a benefit. All the staff were very helpful and attentive. Breakfast choice was excellent and our take away breakfast on the last morning exceeded our expectations.

Accueil exceptionnel Attention très particulière Chambre très propre et très confortable Excellent petit déjeuner

Wonderful hotel!

Wonderful and first class in every manner. Lap of luxury and excellence.

Veldig mange mennesker. Men bra

chambre bien équipée et très agréable personnel très aimable et très courtois court séjour mais excellent hôtel de prédilection à Lausanne

Outstanding

Environnement piscine pas très propre. Partie chambre de la suite un peu petite. Mais bon établissement.

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5-star all around, except it got pretty hot at night and the AC can’t really be changed.

Very clean. Staff was wonderful!! Would stay there again.

Great room, nice breakfast, excellent service

Alles war wunderschön

Lovely stay. Hotel was excellent in all aspects. Lovely room with great Lake view. Wonderful food at breakfasts and dinner. Good spa. Great location near lake and metro station. Above all really efficient and super friendly staff. Loris the concierge and Quentin our dinner waiter were wonderful. Highly recommended.

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