We would not stay here again. The hotel room itself was very nice, and that was the highlight of our stay. The location is excellent, but you definitely pay a premium for it. On our first morning, there was a strong sewer odor throughout the hallway. We planned to notify the front desk when we returned later that day, but fortunately the smell had mostly disappeared. Our first night was also disappointing because there appeared to be a wedding or other event taking place. The live band was extremely loud, making it difficult to relax. The staff was courteous, and I understand the hotel’s commitment to paying a living wage. However, the overall level of service felt minimal and lacked the attention to detail you would expect at this price point. Aside from the room and the location, the overall experience was underwhelming. I would rate most other aspects of the hotel a 2 out of 5.

Great view! Hotel overlooks the lake. Lovely. BUT! The hotel advertised a train shuttle. Sent messages days before - no response! Called upon arrival and got an automated message saying they were not available! So got a taxi. With construction there was no other way to reach the hotel. No help with luggage upon arrival! Not even an offer and we are both elderly. No help at departure either. Room had a great view but a small bottle of lotion and conditioner and a kettle. Bare minimum for over $700 per night!! Breakfast include was basic. Eggs looked dried out. Yogurt was great some bread and jam. Fruit. Coffee. Juice. Lots of staff but very little service. Dinner in the hotel was ok. Expensive. Service was good. Barman was very nice. Would NOT stay here again. Other hotels were at the station picking up guests. This is a barebones hotel like a hostel plus.

We liked this hotel very much! Location by the lake helped of course! Room was spotless, as was the spa area. Good choice of food for breakfast. Evening meal was okay although somewhat pricey.

Nice hotel on the lake. Walkable to main city and train station. Great breakfast and dining at hotel. Antonio in Restaurant was great to chat with and an excellent waiter.

Loved the spa and sauna. Definitely make use of the train station transfers for checking/checking out as the hotel is at the top of a steep hill. Breakfast was also fantastic, with a great view to outside Lake Moritz & if you’re lucky you may even see it snow! ❄️

Tutto bene

The restaurant and the views from the hotel were outstanding. Very comfortable accomodations in the family room.

We had an amazing experience at this hotel - most of the staff was over the top friendly and helpful. The place is in a location you have to experience, right on the lake. The room we had was more spacious than anything we had on our 10 day holiday. It’s a short walk to the train station, right on the lake and was a highlight of our trip.

We had a wonderful stay! The views are spectacular. Staff was very friendly and we enjoyed using the wellness spa. We walked over to the E bike rental place and we had a wonderful day biking all around the valley.

todo increible

O grande diferencial desse hotel é a vista maravilhosa do lago e da montanha. Além disso é bem próximo da estação do trem. Muito confortável a acomodação com um bom café da manhã disponível. Oferecem almoço e jantar também. Tem funcionários que falam português. Quarto confortável bem limpo. Excelente opção.

Single room - very compact but had everything I needed for one night stop over

The staff is wonderful and very accommodating. We accidentally booked the room for the wrong night and they switched us no problem with no extra fees. The spa is gorgeous! The restaurant staff were fun and the food was delicious!! Bucket list stay for sure

Este lugar es un sueño, con vistas hermosas, el desayuno es muy bueno, la habitación nos gustó mucho, volveré

O hotel é bem bonito e tradicional! Tamanho do quarto e banheiro grandes, cama e chuveiro maravilhosos! Porém o atendimento da recepção é extremamente grosseiro, parece que estão fazendo um favor! O café da manhã tb não foi legal, não condiz com o ambiente, pois a sala de café da manhã é muito bonita… porém mal servido!

Was right on the lake views from the room were amazing. Hotel is rustic but the views cant be beat. Easy to walk to town and train with lake as the background. Don't miss out on lakeview rooms. Restaurant was good with great staff and capitalize on the view. Breakfast was plentiful and delicious

alles OK. gerne wieder.

Superb hotel. Seamless service throughout with a special mention to our waiter Manuela and receptionist Adrianna. Fantastic lake views from our room.

エクスペディアを通しての連絡は事前に時間に余裕を持って連絡をお勧めします。 数時間前だったこともあり送迎は来てもらえませんでした。（返信なし） とはいえ駅からとても近く大きい荷物さえなければとかに問題なく歩けます！ 施設はとても綺麗で景色も良くよかったです。 地下のスパ・サウナを利用しましたが、写真にあら湖の景色は窓から見えるのではなく写真でした！笑 またお伺いしたいです

Clean room, great location, a bonus free train shuttle but needs to be booked the day ahead. Breakfast was ok.