Penilaian & Ulasan Keseluruhan Courtyard by Marriott Gdynia Waterfront

Poor customer service. Won’t be coming back. The hotel has great location and nice sea views. The room was equipped with coffee machine (for capsules/pods), kettle, iron, and hair dryer. There’s no luggage racks, probably because the rooms are pretty small. Upon entrance through the revolving door you face 2 glass panes. One in front of you and the other one to the left. The one on the left is the door, it would be nice if it carried a sign like „entrance/welcome” to avoid the confusion as both panes look exactly the same. It’s a fairly new hotel so the equipment, style, and amenities are all very nice. However, the staff in this hotel is very arrogant, standoffish, and not welcoming. Almost no one smiles at this hotel. I arrived at the hotel at 2.40pm and asked if there was a chance of checking in early, 20 minutes before the official 3pm check in time, and was told right away that no, the rules in the hotel are that you can check in at 3. I was shocked! Usually, you would hear something more polite than a reference to the official rules posted online. In most instances you expect to hear something along the line that they are happy to check if my room is available but can’t make any promises and invite me to wait in the lobby area or recommend a coffee or a meal at hotel’s restaurant. It seems like almost all members of staff hate their jobs, no one smiles or makes eye contact. Kudos to lady in restaurant with black high ponytail for her outstanding customer service.

Very nice hotel, attentive staff, room very comfortable and well cleaned, nice location too

Lovely hotel and staff. Always return time and again.

Nothing bad to say. Everything was great.

clean, comfortable rooms, great breakfast, helpful staff, and beautiful location on the Baltic

All very good

Everything ok

Nice hotel. Probably the best one in Gdynia. Great view into harbour and decent bar/restaurant. Only downside is that rooms are a little on the small side and building works outside

Et svært godt hotel. Gode senger, god frokost, hyggelig personale. Gjennomgående et godt alternativ. Jeg har bodd her mange ganger og kommer stadig tilbake.

Great location and service

Very nice and friendly

Perfekt hotell for jobbreise i Gdynia. Sentralt og bra på alle områder.

Meget fint hotel beliggende ved marinaen. Standard vs. Omkostninger var helt i top

Comfortable and modern hotel in an amazing location. Super friendly and accommodating staff, nothing was a problem. We have even managed to check in early, despite peak holiday season.

Great hotel at seashore with high standards and friendly staff very close to the water and the beach

Great breakfast

Very good location near the yacht marina. Nice restaurant.

Flott rom med fantastisk seng. Fin utsikt utover havnen. Godt utvalg ved frokosten.

incredibly bad service. would eat in the restaurant when we arrived at the hotel. but only got the answer that there was no available space. so that it was possible to make room, but no interest from the waiter. 😩😫 stay a lot in hotels during the year, but this hotel will not be booked again

Very nice clean hotel