Penilaian & Ulasan Keseluruhan Hotel Andorra Palace

If you have trouble sleeping due to noise, this hotel is not the right choice. Our first room faced the street, and we were aware that the hotel was located in the city center, meaning there would be street noise. However, the air in our room was so bad that we had to open the window, but the noise was so loud that it was impossible to sleep. Eventually, late at night, when the street became quieter, we managed to get some rest. Additionally, the beds were incredibly poor—they creaked, and the mattress was simply uncomfortable. The next day, we requested a new room, and the staff kindly moved us to a room away from the street. This helped with the traffic noise, but now there was a constant noise from the ventilation system and water pipes. It was very easy to hear when toilets were flushed in other rooms. The bed in this room was a double bed, and it was so worn out that we rolled toward the middle. Once again, we requested a new room, which we received, but we were informed that it would be the last time. The beds in the new room were better since they were single beds and did not creak, but the noise from the ventilation and water pipes remained. The staff was friendly and helpful, but due to the condition of the hotel and the noise, we would never choose to stay here again.

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The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.

Le pongo una estrella porque no puedo ponerle menos. La habitación estaba muy sucia cuando llegamos, además, habíamos pedido una cama doble y nos pusieron en dos camas individuales incomodísimas con ruedas. Cuando pedimos el cambio en recepción, cada día nos decían que esa noche no tenían disponibilidad, pero que al día siguiente sí, y luego llegaba el día y no nos cambiaron ninguno, parecía que nos estaban tomando el pelo, posponiéndolo cada día. Además, el hotel no tenía ni cepillo de dientes, ni pasta de dientes, tampoco papel de wc, ni jabón de manos, y el de cuerpo que había era asqueroso. Lo único positivo, que habría sido el parking, tampoco nos dejaron cogerlo. No repetiremos.

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Excelente relação custo benefício, pois podemos usar a estrutura do Mercure (com acesso interno) e do Novohotel. Excelente localização!

Nada

Trop chaud dans la chambre, matelas inconfortable, isolation phonique à revoir...sinon bien placé, personnel accueillant

Estupendo

Great find with access to the Spa and Buffet of other hotels, great access to the city centre.

la ubicacion genial,el personal super amable,la habitacion amplia o sea muy buen hotel

Parking no disponible. Camas individuales indicando cama doble. Wifi no funciona adecuadamente

Las 3 estrellas de limpieza es por haber encontrado pelos en la bañera y por el ruido que hicieron, llegamos cansadas del viaje y no pudimos descansar.

Beau sejour, prestation du spa tres agreable et metit dejeuner copieux. Lit moyennement confortable

Un lugar magnífico y super acogedor con grandes profesionales a nuestro servicio, volveremos seguro!!!😍😍😍

Muy bien ubicado, en pleno centro. La opción del Spa incluido es maravillosa y además completo con Gym y zona para niños.

Chambre bruyante (bruit de canalisation nuit et jour), lumière du couloir constamment allumé

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.

Excellent état chambre très spacieuse avec frigo inclu, petit déjeuner incroyable.