The staff went out of their way to give us a very special experience on our annivesary. The room was excellent, which lots of special gifts, and decor. We also, enjoyed the live music in the restaurant! It was a wonderful stay!! 太谢谢您们啊!
My room got upgraded for free. It is a good location and nice hotel.
Verified traveler
2.0
/10
Diulas 374 minggu yang lalu
Expedia Group verified review
Staff doesn’t speak English. Too noisy. People smoking all over in the lobby.
Verified traveler
2.0
/10
Diulas 374 minggu yang lalu
Expedia Group verified review
First Kempinski that I’ve stayed at, that’s not 5 Star! No help with luggage, staff doesn’t speak English. People smoking around the lobby or wherever they want. Disgusting. The rooms are dated, windows need cleaning.
Xiaolan
6.0
/10
Diulas 376 minggu yang lalu
Hotels.com verified review
這樣的地方,算可以的吧,不能要求大高
JLoh
8.0
/10
Diulas 435 minggu yang lalu
Expedia Group verified review
Great location. Right in the middle of town where most stuff are within walking distance. Rooms are clean and well appointed. Staff members go the extra mile to keep us comfortable. The only regret is that our room was too warm even with lowering our temp. Nonetheless, the staff brought us a fan to help keep the temp down in our room.
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Jin
10.0
/10
Diulas 458 minggu yang lalu
Hotels.com verified review
it's a nice hotel with friendly staff. Good location, close to shopping mall, restaurants and supermarket.
I love this hotel! I've been here three times on work trips and it's always a haven.
Verified traveler
10.0
/10
Diulas 473 minggu yang lalu
Hotels.com verified review
舒服
Verified traveler
10.0
/10
Diulas 473 minggu yang lalu
Hotels.com verified review
很舒服
Verified traveler
8.0
/10
Diulas 476 minggu yang lalu
Hotels.com verified review
Really nice hotel and staff.
Verified traveler
8.0
/10
Diulas 521 minggu yang lalu
Hotels.com verified review
Nice hotel and in good location
James from NY
8.0
/10
Diulas 577 minggu yang lalu
Expedia Group verified review
They really did an excellent job by trying an extra effort to pick us up from the cabin of the bullet train. The driver Mr Zhu is an excellent guy with such a sincerity that we are really moved by his extra effort. The staff made an exception by letting my 9 old daughter play Oh Holy Night, Angel Voices,Allegoro and other pieces of piano for my 89 year old mom. I almost in tears when I record the scene.
Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia