Great experience. Everyone was very friendly and helpful. Room was clean, beds were comfortable.

Super freundlicher Empfang!

Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.

Top Hotel in super Lage. Sehr zu empfehlen wenn man ein Konzert in der Lanxess Arena besuchen möchte

Excelente hotel, por su ubicación, a metros de Heumarkt, por su comodidad (tres estrellas cómodo), y por un buen desayuno. Además el hotel está próximo a la estación de metro y los restaurantes de Colonia, sin dudas una grata experiencia. El personal es muy atento no solo en Recepción sino también el de limpieza de habitaciones

Evet

Gute Auswahl am Frühstücksbuffet, sauberes Hotel, Personal sehr freundlich

Front desk was very warm and welcoming.

The room was always clean and fresh the all staff were friendly polite

Mit allem es war perfekt 😊

Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !

Clean, helpful staff, very good breakfast

During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.

Das Zimmer war klein aber für eine Nacht vollkommen ausreichend. Sauberkeit war gut. Das Frühstück war klasse aber wenig Sitzplätze. An der Bar leider keine Cocktails. Die Sauna ist ebenfalls klein aber alles sauber. Nachteil: keine Getränke in der Sauna und keine info darüber.

All good other than the bar service layevnoght. Having to wake the staff for another beers isnt acceptable

ケルン大聖堂までは徒歩圏内です。周辺には飲食店も沢山あり食事に困りません。提携駐車場の割引があります。かなりお得になりました（提携駐車場は予約時にメッセージ頂けます） スタッフの対応も良く的確です。日本語が話せるスタッフも居て助かりました。

Venlig personale, rent værelser, god morgenbuffet

Everything perfect except not accessible for strollers

excelente localizaçao, atendimento e presteza

La regadera no estaba tan cómoda pero en general bien