- it’s a dated property in a very poor condition - swimming pool with no water and dirty - gym equipments don’t work - breakfast quality is passable - bath products looked like sourced from cheap place and harmful - no Iron in all rooms , so I was asked to use what was available on the floor lobby Only good point - location and staff

Property needs a lot of upkeep and maintenance

Spacious, clean and traditional. Restaurant is not available; Managment should think about this.

There is no resturant

dilapidated building. Smells very bad. Need desperate renovation.

Best one

Very nice property in a prime location with Wonderful staff. Needs dire renovations to maintain its 5 star status.

Very poor property

Worst experience

滞在期間快適に過ごすことができました。 清掃やランドリーの希望などが部屋中からパネル式で選択でき、部屋の外にも表示が出ていてそれを確認してスタッフが清掃に来てくれるようでした。 スタッフも親切で、滞在中不便に感じたことも特にありませんでした。

Absolutely the maintenance is terrible

We had booked a executive room. For the amount they charge the experience is pretty average and not great at all. I lost my shaving kit on the first day. On asking people around there was no trace. The breakfast table cloths were have burn stains. Automated Curtains of my room did not open and close . Will not recommend.

The interior is quite dated. Many bolts n hinges of doors are about to give up. Rooms stink, like a place which is closed and not used for many days. Breakfast is good with multiple options. Staff is very cordial and pleasant.

Very dirty rooms, sometimes hot water not coming and sometimes cold, changed room twice, doors not locking inside. Changed room again at 1 am as easy to unlock from outside. Only lobby is nice rest third class, I found big Rat near the lift and dumbness on the wall and ceilings. Breakfast not very nice. Mosquito in the rooms and cupboards. Out big mistake that we booked Samrat Hotel. Waste of liner time and inconvenience changing room again and again.

Air conditioning in the room is chilly. 26degree C also was chilly. Bath room should have been more cleaner and better break fast

Swimming pool not working

super clean excellent staff

インターネットが繋がらない。㉔時間毎にIDとパスワードの書いた紙をもらえるが、途中で"deactivated by administrator"が表示されるようになったのでフロントに支援を頼んだがいつまでたっても部屋に来ず、たまりかねてフロントに行った。その後一時的に繋がったが翌日は再び同じ状態。ビジネス利用を考えている人はここを使ってはいけない。清潔さはインドの普通程度。タオルは雑巾なみ。レストランはなく、食事はすべてルームサービスを頼む。酒類はほぼない。ウイスキーを頼んだら法外な値段。隣のAshokaのレストランを利用するのが得策。

1) Need new mattress 2) Extra pillows in room would be nice. 3) Bathrooms plumbing need maintenance 4) there should be a wash clothes, rugs and face towel in bathroom. 5) Plugs needs to be replaced. 6) Checkin can be automated, currently employees needs lots off paperwork.

Horrible place to stay. AC does not work. Shower does not work. The rooms stink. There is mil dew( fungus ) on the ceiling which is unhealthy. Its an old falling apart place. Looks like they are trying to renovate . It does not look like its in the photos. I would rather stay some place else and pay few thousands more. Horrible experience.