Penilaian & Ulasan Keseluruhan Sawera Grand

Un hotel vraiment à recommander, près de tout ,

Nice clean hotel with attentive and polite staff. In the heart of amritsar bazaar with the hustle and bustle of India.

Na

Poor customer service. No wifi, no hair dryers in room, parking on street. Staff at check in was rude.❌

Property appears pretty old…not maintained well..rooms were dirty…cobwebs…mould in showers

The hotel staff were excellent, very friendly and very efficient. They gave us two connected rooms for our group of three. The rooms and hotel were very clean. Nice simple, very tasty breakfast. Located 5 minute walk from the Partition Museum and 15 minutes from the Golden Temple.

Stayed for couple of days had good experience. Tons of option to explore and eat within walkable distance.

I had a nice room with a balcony,good Wi-Fi and good A/C The food in restaurant was good and staff very helpful 10 mins walk to Golden Temple

Bed sheet and pillow cover had stain we checked out few hours after checking I would not recommend staff was nice enough to offer refund need to work with Expedia

The location of the hotel is not the best being on a small back street with a lot of traffic but the hotel did their best to make us welcome. The rooms were ok but the bed was slightly damp. To be fair it was only 10 degrees centigrade so it cold for India. Overall the hotel was good.

Nice place to stay. So so central and easy to walk to different places. Hotel staff very hospitable and helpful with food recommendations etc.

Dark dingy rooms. Dark corridors . Location decent

Great hotel overall a great experience. They had trouble finding my booking voucher but eventually did. Will stay again. Tv had a problem and on reporting was fixed straightaway

Initially we were offered a dingy room with NO ventilation, when we asked for change for room we were asked to pay additional 1200 Rs, thats 25% additional. I paid the money and NO reciept was issued, even after asking.. and I was made to wait for another 30 min(btw that's 4pm in eve). The new room had a window, but the bedsheets were unclean and there were no towels, kettle was not working. Next day I wanted to.check out at 1 instead of 12, the reception refused and did me a favor by agreeing for 12:30 checkout.. I bought some merchandise and a return drop by cab.. again no receipts were issued. Only thing good about this hotel is the location, the service is horrible and the reception staff is uncourteous and are running the hotel as their personal fiefdom !!

Brilliant location in walled city. You can walk to town hall 2 mins, and Golden Temple, 5 mins. Rooms very good, service generally welcoming. Nice areas to sit and relax in hotel. Arranged cars for us to border and airport, all very efficient. Would recommend.

Great location within easy walking distance of the golden temple. Clean room with great shower. Breakfast buffet a little disappointing, also only flask of milky sugary coffee available.

Very bad experience. Would never recommend this hotel. Wifi was really bad: slow or non-existent at times Breakfast was substandard. Staff was not friendly. Housekeeping would forget to bring essentials like toilet paper or towels.

Wifi / internet issues were a real challenge and a put off. Very low lighting on room floors. Good breakfast options and service.

Reception staff welcoming and accommodating Breakfast varied and plentiful waiting staff super helpful.All staff polite

The approach to hotel is congested and proper parking is not available. Overall the hotel room quality and service was good. Though hotels.com charged me in usd via trivago and rate came to be about 11k per night where as trivago was showing around 8k per night.